Senior Zoho Developer

SynapseIndia is a software development company with over 24 years of experience, featuring development offices in India and the USA. We serve clients worldwide, delivering innovative solutions tailored to their needs. Our Noida SEZ office is conveniently located just a 10-minute walk from the nearest metro station.

Why work with us?

• Partnerships with Industry Leaders: We are a Google and Microsoft partner, staffed by certified professionals.
• Global Presence: As a multinational corporation, we have clients and employees across the globe.
• Structured Environment: We follow CMMI Level-5 compliant processes to ensure quality and efficiency.
• Timely Salaries: We have consistently paid salaries on time since our inception.
• Job Stability: Despite market fluctuations, we have not had to lay off employees.
• Work-Life Balance: Enjoy weekends off on the 2nd and last Saturday of every month, with no night shifts.
• Our employees are 100% satisfied, thanks to a culture of trust and growth opportunities.
• Eco-Friendly Workplace: We promote health and well-being with special anti-radiation and energy removal features in our offices.
• We prioritize the job security of all our employees.
• We celebrate all festivals with enthusiasm and joy.
• Yearly Appraisals: Exceptional performers can receive over 100% increments during appraisals.
• We recognize and reward top performers on a monthly basis for their outstanding contributions.
• We provide Accidental and Medical Insurance to our employees.

Who are we looking for?

Designation : Technical Lead ( Zoho)
Experience Range : 5+ years

What is the work?

• Design, configure, and customize Zoho applications, including Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, Zoho Projects, and other Zoho One modules.
• Develop custom functions, scripts, workflows, and automation using Deluge scripting.
• Create custom modules, fields, and reports to meet business requirements.
• Engage with clients to understand their business needs, pain points, and goals.
• Translate requirements into comprehensive technical solutions using Zoho tools and integrations.
• Recommend best practices for Zoho architecture, module design, automation flows, and API integration.
• Prepare solution documents, process flows, and system architecture diagrams for client approval.
• Build and maintain API-based integrations between Zoho and third-party applications (e.g., ERP, payment gateways, e-commerce platforms, marketing automation tools).
• Utilize Zoho Flow, webhooks, and custom scripts for automation and data synchronization.
• Troubleshoot integration issues and optimize for performance.
• Conduct requirement gathering sessions, demos, and solution presentations with clients.
• Serve as the primary technical point of contact during Zoho implementation projects.
• Provide training and onboarding sessions for client teams on implemented solutions.
• Maintain proactive communication to manage expectations, timelines, and deliverables.
• Analyze existing workflows and recommend automation solutions to improve efficiency.
• Implement advanced automation for lead management, sales tracking, customer support, and reporting.
• Oversee data migration, cleansing, and mapping during new module setup or integration projects.
• Ensure data accuracy, integrity, and compliance with relevant regulations.

What skills and experience are we looking for?

• Experience: 5+ years of hands-on Zoho development experience (Zoho CRM, Zoho Creator, Zoho One suite).
• Expert in Deluge Script and Zoho APIs.
• Strong knowledge of Zoho Flow, Zoho Analytics, and integration tools.
• Solid understanding of REST APIs, webhooks, JSON, and XML.
• Familiarity with JavaScript, HTML, CSS for advanced customization.
• Proven experience in client-facing roles for technical solutioning and delivery.
• Strong problem-solving skills and ability to convert business needs into technical solutions.
• Excellent communication and presentation skills.
• Should be hands on as well as be able to guide junior resources with respect to project execution.
• Zoho Certified Developer certification.
• Must have used various connectors like Zapier, Make, n8n available as part of solutioning
• Knowledge of database concepts and SQL.
• Exposure to Agile project management methodologies.