Senior User Experience Designer

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About Kotak:

Kotak Mahindra is one of India's leading banking and financial services groups, offering a wide range of financial services. Established in 1985 as Kotak Mahindra Finance Ltd., it became the first non-banking finance company in India to convert into a bank, Kotak Mahindra Bank Ltd., in 2003.

At Kotak, the journey is as important as the destination. It is driven by conviction to create change through courage and constancy of vision.

Role Summary

As a UX Designer 2, you will own a feature area end-to-end for a primary persona or form factor. You will partner with Product, Engineering, Analytics, and Compliance to translate insights into elegant, measurable solutions. You will also use AI-assisted workflows to accelerate exploration and design AI-enabled features responsibly in your area (e.g., assistive flows, summaries, recommendations).

What you'll do

· Define the experience for a focused feature area: user flows, information architecture, and high-fidelity prototypes in Figma.

· Plan and run fit-for-purpose research (interviews, surveys, usability tests); synthesize findings and prioritize iteration backlogs with Product.

· Partner with Analytics to form hypotheses and run A/B or multivariate tests; document decisions and outcomes.

· Design for accessibility (WCAG 2.2 fundamentals—contrast, focus, keyboard, labels) and annotate edge cases for Engineering.

· AI in the loop: use AI tools for variant exploration, content options, and structured documentation; log prompts and assumptions for reproducibility; contribute reusable prompt packs and workflow checklists.

· Contribute to the design system (components, patterns, tokens) with usage guidance and clear handoff specs (auto layout, redlines, annotations).

· Work in Agile rituals; manage scope and trade-offs with Product and Engineering to land on time with quality UX Designer 2