Senior System Engineer

Company Description

Prometheus Consulting is an HR consulting company specializing in talent networking platforms for professionals in Buying & Merchandising, Design, and F&A. We facilitate employee engagement activities and believe in a holistic approach to recruitment and selection. Our team fosters synergy among hiring managers, job seekers, and talent advisors. We work closely with job seekers and clients to match expertise with the most suitable opportunities, ensuring successful job placements.

Role Description

This is a full-time on-site role located in Gurgaon for a Senior System Engineer. The Senior System Engineer will be responsible for designing, implementing, and maintaining complex systems. Daily tasks include troubleshooting, providing technical support, performing system administration, and collaborating with other departments to ensure system efficiency and effectiveness.

What You Will Own

• Serve as the primary point of escalation for all end-user issues routed through the Workplace Technology (WPT) function—owning day-to-day support and ensuring timely resolution of problems.
• Administer and maintain core infrastructure systems (Windows Server, Linux, Active Directory, DNS/DHCP, Group Policy).
• Maintain and improve Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive, etc.).
• Manage and support our identity provider platform (Okta), including SSO, MFA, user lifecycle, and app integrations.
• Oversee and support virtualization environments (VMware and Hyper V).
• Implement and maintain security and compliance controls across systems and devices.
• Provide tier 3 support and act as an escalation point for global IT issues.
• Drive automation and scripting initiatives to streamline repetitive administrative tasks.
• Participate in system upgrades, patching cycles, and disaster recovery planning.
• Collaborate with peers across global regions to implement best practices.
• Mentor IT support staff and contribute to knowledge sharing within the team.
• Monitor infrastructure performance and usage to proactively address issues.
• Assist in onboarding/offboarding, user lifecycle management, and access controls.
• Support cross-functional initiatives with People & Culture, InfoSec, and Workplace teams.

Required Qualifications

• 5+ years of experience in systems administration in a mixed OS environment.

Deep hands-on experience with:

• Windows Server, Active Directory, and Group Policy.
• Microsoft 365 & Azure AD administration.
• Linux administration (Ubuntu, CentOS, etc.).
• VMware virtualization and storage fundamentals.
• Okta administration (user provisioning, SSO, MFA policies, application integrations).
• Core networking concepts and technologies including firewalls, VPNs, switches, VLANs, DNS, and DHCP.
• Proven track record in scripting/automation (PowerShell, Bash, Python).
• Experience supporting global end users and resolving a wide range of workplace technology issues across devices, systems, and applications.
• Strong troubleshooting, communication, and documentation skills.
• Ability to operate independently while collaborating with a distributed team. Preferred Qualifications
• Experience with Intune and JAMF for endpoint management.
• Relevant certifications (e.g., Microsoft Certified: Windows Server/Azure Administrator, JAMF 200+, CompTIA Security+, VMware VCP, Okta Certified Administrator).
• Experience with monitoring tools, system logging, and audit preparation.