Senior Staff Software Engineer (Ruby on Rails)

As a Senior Staff Software Engineer at our full-stack team in Pune, you will play a crucial role in leading and contributing to the development of essential components of our systems. Your extensive experience and technical expertise will set you apart as you mentor junior and senior engineers, establish technical standards, and ensure the successful delivery of projects. This hybrid role combines remote and on-site work, with a requirement of 3 days in the office and relocation to Pune. Your responsibilities will include solving real business needs at a large scale, building high-quality and scalable code, collaborating with architects and product managers, troubleshooting complex problems, and leading all software lifecycle phases. You will serve as the Tech Lead within the team, guiding engineers, promoting growth, expertise, and providing effective technical leadership. Minimum Qualifications: - BS/MS in Computer Science or related majors, or equivalent experience - 12+ years of professional software development experience with a proven track record of technical leadership - Strong analytical and problem-solving skills with a bias toward action - Proficiency in Ruby on Rails - Deep understanding of distributed computing principles, data architecture, and scalable system design Preferred Qualifications: - Familiarity with relational data stores like MySQL and Aurora, and systems like MySQL, ElasticSearch, Redis - Experience with event-driven, distributed architecture using Kafka - Excellent communication skills - Self-motivated with a strong propensity for action and continuous improvement - Ability to thrive in high-energy, fast-paced environments Tech Stack: - Frontend primarily written in React (transitioning to Typescript) with a bit of Ember.js - Usage of Apollo for frontend data handling, REST APIs, and a GraphQL API gateway in Java - Backend server built on Ruby on Rails Join Zendesk's Product Development Center of Excellence in Pune and be a pivotal part of shaping the culture, processes, and success of the site. As an early hire, your expertise and insights will contribute directly to the growth and maturity of the center, influencing the way products are built and delivered at Zendesk. Zendesk offers a hybrid working model that allows for in-person collaboration and flexibility to work remotely part of the week. Candidates must be physically located and plan to work from Karnataka or Maharashtra. Come be a part of building a world-class development center with Zendesk! Zendesk values offering a fulfilling and inclusive experience to its employees. We believe in connecting, collaborating, and learning together while providing flexibility for remote work. If you require accommodations due to a disability, please reach out to us at peopleandplaces@zendesk.com with your specific request.,