Senior Service Delivery Engineer - Site Reliability

Role Overview: As a Senior Site Reliability Engineering System Delivery Engineer at PhonePe, your primary responsibility will be to build, manage, and scale up the Production Systems to ensure uninterrupted services for users nationwide. You will take ownership of maintenance and operational activities for multiple services, including various components and technologies, following predefined Standard Operating Procedures (SOPs). Key Responsibilities: - Understand and manage various Tech Stacks & components under your responsibility - Troubleshoot issues during Production Activities - Simplify problem statements, develop solutions, and create SOPs - Identify dependencies and execute large movements, migrations, or activities - Communicate effectively with team stakeholders and SRE counterparts - Participate in recruitment and training processes for the Organization - Be available for night shifts and on-call duties - Mentor L1 Engineers Qualifications Required: - Minimum 4-7 years of hands-on experience in Linux/Unix System Administration - Proficiency in Database Systems, CDN/Proxy, Virtualization/Hypervisors, and Networking fundamentals - Experience in automation/configuration management using saltstack or equivalent - Hands-on experience in private and public cloud environments - Strong communication skills - Ability to lead the team through change by advocating its necessity, logical thinking, and creating convincing arguments (Note: PhonePe offers a comprehensive benefits package for full-time employees, including insurance benefits, wellness programs, parental support, mobility benefits, retirement benefits, and other perks. Working at PhonePe provides a rewarding experience with opportunities for personal and professional growth beyond defined job roles.) (Note: The company's culture emphasizes empowering individuals, trusting them to make the right decisions, and encouraging enthusiasm for technology.),