Senior Manager- Data Privacy

Essential Functions

• Privacy Program Management
• Review and contribute to the development of the privacy program framework on an ongoing basis ensuring it meets regulatory and industry standards
• Manage and maintain data mapping and data flow across existing and new entities
• Maintain an updated data inventory in line with the company’s data classification requirements including review/update of the current guidelines
• Assess group level privacy program requirements/new initiatives and ensure the program development at EXL meets all the requirements

Implementation and Monitoring

• Continually and closely engage with technology and business stakeholders to ensure privacy by design is considered at every stage of the product development, service offering and third-party engagement
• On ongoing basis conduct audits for implementation of policies and procedures across applications and business functions
• Conduct Privacy Program Reviews on a quarterly basis with gap analysis
• Ensure remediation plans are in place and implemented with regular follow-ups with stakeholders
• Conduct Data Protection Impact Assessments on various products and services
• Perform due diligence on contracts working closely with the legal team
• Monitor Privacy by Design requirements across EXL’s products and services meeting Risk Assessment and Monitoring requirements laid down at the group level
• Actively support other teams during regulatory inspections and reviews, interactions with government and all other regulatory bodies on privacy matters
• Provide regular reports and updates on the state of privacy highlighting risks and actions undertaken and planned
• Review privacy training implementation on an ongoing basis
• Manage end-to-end implementation and management of privacy tool at the group level