Senior Mainframe Systems Programmer

Job Description: As a Mainframe Hardware Systems Programmer at Ensono, your role involves providing premium support and services to mainframe clients. Your responsibilities include configuring mainframe hardware equipment such as HCD and IOCP, assisting in new client migrations, handling mainframe hardware issues, performing software and hardware refreshes, customer migrations, and daily customer support. Key Responsibilities: - Fulfill customer service requests for mainframe customers regarding hardware components - Define mainframe equipment to be connected to Mainframe CPU - Support existing mainframe equipment for functionality, break/fix, and upgrades - Support multiple client hardware upgrades and data center migrations - Provide primary support for reported problems related to Mainframe hardware and related software products - Evaluate client systems for migrating into Ensono data centers - Evaluate proposed solutions for supportability - Provide 24 x 7 x 365 basis support across multiple time zones - Support customer migration services for new customer transitions - Research and evaluate new software and hardware products - Communicate issue status to customers and management - Maintain documentation of issue cause, action, and resolution - Assist in customer migration and disaster recovery tasks - Collaborate with other mainframe teams as needed - Adhere to ITSM change control procedures Qualifications Required: - Bachelor's degree or equivalent work experience - 8+ years of professional experience in Mainframe Hardware Support within a z/OS environment - Experience with HCD and IOCP creation for zOS, zVM, and zVSE - Senior level familiarity with Z Series HMC and support element - Extensive knowledge of IODF, DASD hardware configurations, and replication - Above average knowledge of z/OS operating system - Experience in disaster recovery planning and implementation - Ability to develop strategies, processes, and best practices in software management - Knowledge of system monitoring software for problem determination - Ability to evaluate change requests and troubleshoot production database issues,