Senior Human Resources Manager

As the Senior Manager/Assistant Director - HRBP at the Malad West, Mumbai location, you will oversee Employee Engagement & Retention Activities, handle employee grievances, performance issues, rewards & recognition, employee surveys, fun & CSR activities, and other organizational initiatives. You will collaborate closely with business partners to ensure the smooth functioning of these activities and drive the completion of organizational goals. **Key Responsibilities:** - Drive monthly performance management processes and partner with business for corrective action planning for underperforming employees. - Create a supportive environment for coaching, counseling, and feedback to enhance overall performance. - Communicate job openings internally and facilitate Internal Job Postings in a timely manner. - Conduct assessment centers for internal promotions and manage the promotion process end-to-end. - Manage vendor relationships for recruitment needs and ensure they meet client requirements. - Develop processes and experiences to enhance the organization's key people resources. Additionally, you will: - Provide information to employees and guide them to the appropriate resources. - Transition non-HR Shared Services work appropriately and document processes. - Assist with compliance support and prepare for audits by labor authorities. - Manage HR systems and resolve technical issues affecting HR functions. - Assist with research projects, special projects, and HR metric reporting. **Qualifications Required:** - Bachelor's degree in Human Resources or related field. - Proven experience in HR Business Partnering and Employee Relations. - Strong understanding of performance management processes and vendor management. - Excellent communication and interpersonal skills. - Knowledge of HR systems and ability to troubleshoot technical issues. - Familiarity with labor laws and regulations. If you are passionate about driving employee engagement, enhancing organizational processes, and contributing to the growth of the HR function, we invite you to share your resume at shuchi.jain@firstsource.com. Join us in our journey to create a positive work environment and drive organizational success.,