Senior AI Engineer

Position

Location

Job Summary

We are seeking a talented AI Engineer to join our Data & AI Center of Excellence. You will join to build AI-first capabilities across IBS products and customer solutions, spanning machine learning, Generative AI, and agentic automation. In details, you will work on cutting-edge AI solutions that transform the travel industry, air cargo operations, developing intelligent systems that optimize route planning, enhance efficiency, improve predictive analytics, and enable autonomous decision-making across our products.

Key Responsibilities:

AI Model Development & Implementation:

• Design, develop, and deploy machine learning models for cargo management systems including demand forecasting, route optimization, and dynamic pricing
• Implement natural language processing solutions for documentation and customer service automation
• Develop predictive analytics models for maintenance scheduling, capacity planning, and supply chain optimization

GenAI and Agentic Systems

• Design, implement, and orchestrate agentic workflows (single- and multi-agent) using tools, function calling, and structured outputs for enterprise-grade tasks.
• Build production LLM applications (assistants, copilots, planners/executors) with memory, tool integration, guardrails, and policy controls.

Platform Integration & MLOps:

• Integrate AI solutions into the product using modern cloud architecture
• Implement MLOps practices including model versioning, continuous integration/deployment, and monitoring
• Collaborate with software engineering teams to embed AI capabilities into existing product workflows
• Build and maintain AI pipelines for data preprocessing, model training, and real-time inference

Research & Innovation

• Stay current with latest AI/ML research and evaluate emerging technologies for travel industry
• Prototype innovative AI solutions for complex cargo/flight/travel challenges
• Participate in the development of responsible AI practices and ethical AI implementation
• Contribute to patent applications and technical publications

Collaboration & Communication

• Work closely with product managers, domain experts, and customers to understand business requirements
• Provide technical guidance to development teams on AI implementation strategies
• Present AI solutions and results to stakeholders across different technical levels
• Contribute to PoCs, architecture patterns, and internal accelerators; create high-quality documentation and runbooks.
• Support sales and customer success teams with AI-related demonstrations and technical discussions

Required Qualifications

Education

• Bachelor’s or master’s degree in computer science, Artificial Intelligence, Machine Learning, Data Science, or related technical field
• Strong academic background in mathematics, statistics, and algorithms

Technical Skills

• Programming

  : Proficient in Python

• ML Frameworks:

  Hands-on experience with TensorFlow, PyTorch, Scikit-learn, or similar frameworks

• Data Management

  : Strong SQL skills and experience with big data technologies (Spark, Hadoop)

• Cloud Platforms:

  Experience with AWS, Azure, or Google Cloud AI/ML services

• Mathematics:

  Solid understanding of linear algebra, statistics, probability, and optimization

• Hands-on GenAI

  : context engineering, RAG, tool/function calling, structured outputs (JSON Schema), and evaluation.

• Orchestration and agents

  : LangGraph, LangChain (or equivalent), planner–executor patterns, function/tool calling, and multi-agent designs.

• (Nice to have) MLOps Tools:

  Familiarity with Docker, Kubernetes, MLflow, or similar deployment tools, monitoring, and tracing.

Experience

• 3-7 years of experience in machine learning engineering or AI development
• Proven track record of deploying ML models in production environments
• Experience with real-time data processing and streaming analytics is preferred
• Background in logistics, supply chain, or transportation/travel industry is advantageous

Preferred Qualifications

• Specialized AI

  : Experience with NLP, time series forecasting, GenAI, Agentic, or reinforcement learning.

Nice to have

Experience: 3 -7 Years

Location: Trivandrum/Cochin/Chennai/Bangalore