Senior Account Manager

We are looking for an experienced Amazon Ads SME who can lead a team of 4 Amazon Ads Account Managers, each managing 5 client accounts, and act as the primary point of communication for key clients. This role requires strong leadership, deep Amazon Ads expertise, and excellent communication and reporting skills.

• Lead, mentor, and guide a team of 4 account managers.
• Review team performance, KPIs, and campaign results.
• Conduct weekly training sessions and performance evaluations.
• Ensure all accounts under the team are optimized and meeting client goals.

• Act as the primary escalation and communication point for top clients.
• Participate in client strategy calls, QBRs, and performance reviews.
• Provide strategic recommendations based on data insights.
• Maintain high client satisfaction and retention.

• Oversee a portfolio of 20+ accounts managed via the team.
• Ensure correct implementation of campaign structures, bidding strategies, and optimization techniques.
• Help team with complex campaign setups (SP, SB, SD).
• Guide team on keyword mining, competitor research, and analytics.

• Review team reports and ensure accuracy and insightfulness.
• Track daily performance metrics such as ACoS, ROAS, TACoS, conversion rate, CTR, etc.
• Identify growth opportunities and communicate them to clients.
• Maintain dashboards and performance trackers (Excel/Sheets).

• 3–5 years of experience in Amazon Ads management.
• Proven experience handling high-budget campaigns and multiple accounts.
• Strong leadership and people-management skills.
• Excellent communication skills (spoken & written).
• Advanced Excel expertise (Pivot Tables, VLOOKUP, Queries, Custom Reports).
• Ability to manage and prioritize a large workflow.
• Strong understanding of marketplace dynamics, analytics, and PPC fundamentals.

• Experience in e-commerce growth, catalog optimization, and overall Amazon marketplace strategies.
• Familiarity with automation tools (Pacvue, Helium10, Perpetua, etc.).
• Amazon Ads certifications (preferred, not mandatory).

• Competitive salary + performance incentives.
• Leadership role with team ownership.
• Growth into Senior SME / Performance Manager roles.
• Flexible work setup (WFH or WFO).