Security Operations Specialist - L2

As a candidate for the role, you will be responsible for various key tasks related to Zscaler Proxy Management, Firewall Administration, and Endpoint and Data Protection. Here is a breakdown of your responsibilities: - **Zscaler Proxy Management:** - Configure, manage, and optimize Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. - Implement and enforce web security policies to ensure compliance with organizational standards. - Troubleshoot and resolve Zscaler-related issues for continuous internet and private application access. - Conduct periodic health checks and performance tuning of the Zscaler infrastructure. - **Firewall Administration:** - Manage and configure firewalls to secure internal and external network traffic. - Create and maintain firewall rules, Network Address Translation (NAT) configurations, and VPN setups as per business requirements. - Monitor and analyze firewall logs to detect and respond to potential security incidents. - Regularly review firewall policies to ensure adherence to industry best practices and compliance standards. - **Endpoint and Data Protection:** - Monitor endpoint activity for suspicious behavior and respond to threats promptly. - Provide incident response support and recommend corrective actions for endpoint security incidents. - Participate in vulnerability assessments and implement remediation plans. - Collaborate with cross-functional teams to ensure seamless integration of security tools. - Prepare and maintain technical documentation, configurations, and standard operating procedures. Additionally, you should have: - **Experience:** - 3-5 years of hands-on experience with Zscaler Proxy, Firewalls, DLP, and EDR solutions in an enterprise environment. - **Technical Skills:** - Strong knowledge of Zscaler technologies, including policy configuration, SSL inspection, and application control. - Proficiency in managing firewalls, creating security rules, and implementing VPNs. - Expertise in deploying and managing EDR tools for threat detection and response. - Understanding of network protocols, IP subnetting, and traffic analysis tools. - Familiarity with SIEM solutions and their integration with security tools. - Strong understanding of security operations and incident management. - Knowledge of endpoint security, malware detection, and response. - **Soft Skills:** - Strong problem-solving and analytical skills. - Excellent verbal and written communication abilities. - Capability to work independently and collaboratively in a fast-paced environment. - Proactive attitude towards learning and adapting to new technologies.,