Security Operations Center Analyst

ISA is a premier technology solution provider for the Aviation industry. We are backed by Air Arabia and headquartered in Sharjah, UAE. https://isa.ae/

ISA is a premier technology solution provider for the Aviation industry. We are a subsidiary of Air Arabia Airlines. We have proven our expertise and proficiency over the years and have attracted scores of prestigious clients around the world. We are headquartered in Sharjah – UAE, while the Research and Development center is located in Colombo, Sri Lanka and Pune, India. We are a 100% owned subsidiary of Air Arabia

Job Title: SOC Analyst L1

Job Type: Full-time

Location: Colombo, Sri Lanka

Job Overview:

SOC Analyst L1

Key Responsibilities:

• Monitor security alerts and logs using SIEM and other monitoring tools.
• Analyze, triage, and respond to cybersecurity incidents and threats.
• Conduct initial incident investigations and escalate to higher levels if needed.
• Document incidents, findings, and remediation steps.
• Perform vulnerability assessments and assist with mitigation.
• Collaborate with internal teams to enforce security best practices.
• Assist with threat intelligence gathering and proactive threat hunting.
• Support compliance and audit requirements through accurate documentation.

Required Qualifications & Skills:

• Bachelor’s degree in IT, Cybersecurity, Computer Science, or related field.
• Security certifications such as CompTIA Security+, CEH, or relevant training in SOC operations.
• Fluent in English (spoken & written).
• Minimum 1 year of experience working in a SOC or cybersecurity role.
• Familiarity with SIEM tools (e.g., Splunk, QRadar, or equivalent).
• Basic understanding of networking protocols and concepts (TCP/IP, DNS, HTTP/S).
• Awareness of cyber threats, attack vectors, and incident response frameworks (MITRE ATT&CK, NIST, etc.).
• Strong analytical thinking and attention to detail.
• Willingness to work in rotational shifts (24x7 operations if applicable).

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work independently and in cross-functional teams.

• Proactive security mindset

  with attention to detail.

Why Join Us?

Be part of a dynamic and growing team that plays a critical role in the company's IT infrastructure.

Opportunity to work with cutting-edge technologies and grow your career in networking.

Competitive salary, benefits package, and opportunities for continuous learning and development.

Please send resumes to careers@isa.ae