Security Delivery Associate

1 - 6 years

5 - 9 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Full Time

Job Description


 About The Role  
Location: Philippines/India
Experience: 1 year.
Job Title:Incident Response Associate
Level: 12 Associate.
Skills Required:
Role:Our project is updating our existing internal security process and tooling to improve automation, scalability, and communications channels through the use of ServiceNow and integrations with communications tools, such as Microsoft Teams. In this role, the resource will be responsible for the following tasks:
Triage cases reported to ASOC/CIRT using the new ServiceNow tool Ensure cases are escalated to the appropriate teams in ServiceNow Track incident progress to closure Support analysis of current security processes and processes automation in ServiceNow Track incident metrics and generate reports for Leadership using ServiceNow Test use cases and new processes in ServiceNow.
Must have Skills
:
  • Computer Security Incident Response
  • Proficient English Communication Skills
  • Process Automation

  • Good to Have Skills:
  • Ability to learn quickly
  • ServiceNow Business Analysis
  • Business Process Design

  • Key Responsibilities:
  • Assess and escalate incidents to the appropriate teams
  • Monitor and ensure the timely closure of incidents
  • Assist in automating security processes within Service Now
  • Generate and report incident metrics for leadership
  • Test and validate new processes in Service Now before deployment


  • Technical Experience:

  • Information Security background.
  • Basic understanding of security tools and technologies used in incident response

  •  Qualification 
    Professional Experience:
  • 1+ year of experience related to Information Security / IT background.
  • Ability to communicate effectively in English, both written and verbal
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