Salesforce Support Agent

2 - 4 years

2 - 4 Lacs

Bengaluru / Bangalore Karnataka India

Posted:2 months ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The qualifications you need: Minimum 2+ years of experience working with Salesforce, including hands-on administration and support. Salesforce Administrator Certification is required. Demonstrated interest in pursuing a long-term career path within the Salesforce ecosystem. Strong customer service mindset with empathy and professionalism when interacting with internal users, prioritizing prompt and effective support delivery. Proven ability to troubleshoot user issues, analyze trends, identify root causes, and implement effective solutions. Excellent problem-solving skills with the capacity to translate user issues into clear and actionable feedback for development teams. Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.

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