Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in hyderabad
>
Salesforce
>
Salesforce Senior Technical Consultant - ITSM

Salesforce Senior Technical Consultant - ITSM

Salesforce

6 - 11 years

30 - 35 Lacs

hyderabad bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

environment management data migration data management coding saml ssl release management crm salesforce marketing automation

Work Mode

Work from Office

Job Type

Full Time

Job Description

You will be responsible for the successful delivery of complex Salesforce ITSM solutions for our customers. These technologies include, but are not necessarily limited to Salesforce.com products and APIs, Agentforce , Slack , Apex/Visualforce, Lightning, and integration/ETL technologies.
The solutions you design are built for the long-term and will scale with the customers growth plans seamlessly. You have proven experience integrating systems via API s as well as a strong development background. In this role, we are looking for someone with expertise in Salesforce and with sufficient hands-on experience on the different Salesforce clouds, Integration, Data Management, Apex/Visualforce and Lightning.

Responsibilities

Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Familiar with source code, version management, and code deployment standards
Maintain a target billable utilization aligned to the role
Ability to understand a project and deep dive to debug issues
Liaise with Salesforce product teams to support client implementations
Working remotely, while collaborating with global teams for delivery across geographies. We may need you to be flexible with your work hours

Requirements

Minimum of 6+ years hands-on development experience on the Salesforce platform
Must have experience of at least one end to end Service Cloud implementation.
Highly preferred ITIL 4 Foundation Certificate
Ability to debug performance issues , both at client layer and apex layer
Design capability which is compatible with both desktop and mobile devices
Knowledge on different integration patterns
Knowledge on various asynchronous capabilities in salesforce and its use cases
Understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
Understanding of systems architecture and ability to design scalable performance-driven solutions
Understanding of key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Preferred Salesforce certifications
- Salesforce Service cloud consultant
- Salesforce Sales cloud consultant
Nice to have

Development experience in Agentforce & slack
Salesforce Certified Integration Architecture Designer
Salesforce Certified Community Cloud Consultant Certification
Salesforce Certified Development Lifecycle & Deployment Designer

More Jobs at Salesforce

Cloud Account Executive - Slack

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Territory Account Executive - Mulesoft - Healthcare Industry

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Territory Account Executive

Bengaluru, Karnataka

12 - 12 yrs

Salary: Not disclosed

Territory Account Executive - Mulesoft - FINS

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Manager - Accounting - Indirect Tax

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Salesforce

Software Development

San Francisco California

Login to

Please Verify Your Phone or Email

Confirm Action

Salesforce Senior Technical Consultant - ITSM