Salesforce Release Manager

Salesforce Release Manager

Responsibilities

• Develop solutions using Salesforce platform
• Build and run custom demonstrations and deliver Proof of Concepts (POC) using Salesforce
• Ensure the Salesforce.com technical design aligns to overall enterprise architecture and scales well
• Develop and author technical business solutions, product presentations, and demonstrations
• Work in cross-functional teams with a solution-focused mindset.
• Adherence to AccelerEd DevOps and change management process, including Attendance at daily scrum meetings.
• Documentation of processes, errors, and changes.
• Evaluation and installation of new Salesforce releases, including training and support.
• Maintenance of Service Cloud, including case management and omni-channel.

• Management of Salesforce roles, profiles, sharing rules, advanced flows, and groups

• . Development of Advanced Flow based automation including Screen flows, Auto launched Flows, and Omni-Channel flows.
• Optimization of Salesforce systems and products.
• Performance of database maintenance tasks and diagnostic tests.
• Workforce planning management and direction provided by the AccelerEd team.
• The Sr. Salesforce resources routine eight (8) hour work schedule shall accommodate AccelerEds normal business operating hours of 8:00 am to 6:00 pm ET
• Participation in 15-day AccelerEd Sprints with 2 days for planning, retrospective, and buffer time, and 13 working days to complete tasks.
• Complete 2 points per day per developer during sprints to track progress.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (preferred)
• 3-5 years of experience in Salesforce release management, ideally across multiple Salesforce orgs
• 3-5 years of experience as a Salesforce Administrator or Developer
• Hands-on experience with CI/CD pipeline management, preferably with Copado or similar tools
• Practical experience with Salesforce deployments (change sets, ANT migration, Salesforce DX)
• Familiarity with SDLC and Agile methodologies (sprints, scrums, backlog management)
• Solid understanding of Salesforce best practices and functionality

quired Qualifications

• Salesforce Certified Administrator
• Copado Fundamentals I certification (Fundamentals II preferred)
• Salesforce Platform App Builder or Developer certification
• Experience with project management tools (e.g., Jira, Trello, ADO)
• Strong troubleshooting and problem-solving skills during release cycles Knowledge,
• Working knowledge of Salesforce architecture (sandboxes, production, metadata management)
• Experience with release automation and version control (Copado, Git, Jenkins, Bitbucket, SFDX)
• Ability to manage competing priorities and deadlines with attention to detail
• Strong collaboration and communication skills for cross-functional teamwork
• Proactive, organized, and committed to continuous improvement in release processes