Salesforce Project Manager

10 - 15 years

9 - 13 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Lead the

    full lifecycle of Salesforce implementation projects

    from initiation to go-live and post-deployment support.
  • Define

    project scope, objectives, timelines, and resource requirements

    .
  • Manage

    risks, dependencies, and budgets

    to ensure timely delivery.
  • Oversee

    Agile/Scrum ceremonies

    sprint planning, backlog prioritization, and release cycles.
  • Ensure deliverables align with

    Salesforce best practices

    and meet

    business objectives

    .

2. Stakeholder & Client Management

  • Act as the

    primary liaison

    between business users, IT teams, and Salesforce partners.
  • Translate

    business requirements into functional and technical specifications

    .
  • Manage client expectations, project updates, and

    governance meetings

    .
  • Drive

    user adoption, change management

    , and training initiatives.

3. Technical & Functional Coordination

  • Collaborate closely with

    Salesforce Architects, Developers, Administrators, and QA teams

    .
  • Oversee

    configuration, customization, and integration

    with other enterprise platforms (ERP, middleware, analytics).
  • Validate solution design, perform

    quality reviews

    , and ensure technical excellence before deployment.

4. Governance & Reporting

  • Maintain

    project documentation

    including RAID logs, dashboards, and retrospectives.
  • Track and report on

    KPIs

    such as project timelines, defect rates, budget adherence, and customer satisfaction.
  • Provide

    executive-level insights

    to leadership and steering committees.

Required Skills & Qualifications

  • Bachelor s degree in

    Computer Science, Engineering, Business

    , or equivalent.
  • 7+ years

    of total experience in

    IT project or delivery management

    .
  • 4+ years

    managing

    Salesforce CRM projects

    (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.).
  • Hands-on understanding of

    Salesforce configuration, customization, and integration

    .
  • Strong knowledge of

    Salesforce architecture, data model, and ecosystem

    .
  • Proven experience in

    Agile/Scrum project methodologies

    .
  • Proficiency with tools such as

    Jira, Confluence, MS Project, Salesforce DevOps Center, or Copado

    .
  • Exceptional

    communication, problem-solving, and leadership

    skills.

Preferred Qualifications

  • Salesforce Administrator (ADM 201)

  • Salesforce Platform App Builder

  • Salesforce Sales or Service Cloud Consultant

  • PMP / PRINCE2 / Certified Scrum Master (CSM)

Key Competencies

  • Techno-functional understanding of Salesforce platforms.
  • Strong stakeholder management and communication skills.
  • Strategic thinking and problem-solving ability.
  • Ability to manage multiple projects in parallel.

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