SalesForce (Communication Cloud)

Position Summary

Salesforce Communication Cloud Developer

Key Responsibilities

• Design, develop, and maintain

  OmniStudio components

  (FlexCards, DataRaptors, Integration Procedures, OmniScripts).
• Build

  custom Lightning Components (LWC/Aura)

  , Apex classes, Triggers, and Flows to extend Communication Cloud functionality.
• Implement

  approval workflows, validations, and automation

  aligned with business requirements
• Develop and support

  API integrations

  (REST/SOAP) with MuleSoft or other middleware.
• Enable

  bidirectional synchronization

  for Leads, Quotes, Contracts, Orders, Invoices, and Assets.
• Work on

  multi-entity and multi-currency configurations

  .
• Ensure compliance with security standards including

  RBAC and OAuth2 authentication

  .
• Write

  unit tests (75%+ coverage)

  for all Apex classes and triggers.
• Participate in

  CI/CD pipeline setup

  with version control and automated deployments.
• Work closely with

  functional consultants, QA engineers, and integration teams

  to deliver high-quality solutions.
• Provide

  technical documentation

  for all customizations and integrations.

Required Skills & Experience

• 35 years Salesforce development experience

  , with minimum

  1 year in Communication Cloud / Industries Cloud (Vlocity)

  .
• Strong knowledge of

  Salesforce Sales Cloud

  and

  Lead-to-Quote process

  .
• Hands-on expertise in:

• OmniStudio

  (FlexCards, OmniScripts, DataRaptors, Integration Procedures).

• Apex, LWC, SOQL/SOSL, Triggers, Batch Classes

  .

• API Integration (REST, SOAP)

  .
• Experience with

  multi-entity/multi-currency setups

  .
• Salesforce certifications preferred:

• Platform Developer I (mandatory)

• Platform Developer I (Good to have)

• Communication Cloud Accredited Professional

  (or Vlocity certs).

Soft Skills

• Strong problem-solving and debugging skills.
• Good communication and ability to work in an

  agile/sprint-based environment

  .
• Self-driven and detail-oriented with focus on

  code quality and scalability

  .