Salesforce Architect

Job Title: Salesforce Architect

Location: Pune (Onsite, 5 days/week)Immediate Joiner

Job Overview:

Salesforce Architect

Key Responsibilities:

• Design and develop complex Salesforce customizations, workflows, and automations.
• Build and manage integrations between Salesforce and ERP/financial/marketing systems.
• Implement reporting, dashboards, and analytics solutions.
• Drive AI-based initiatives across CRM and ERP.
• Lead and mentor Salesforce developers; manage day-to-day operations and stand-ups.
• Support multi-phase delivery with Sales and Finance teams
• Resolve escalations and ensure timely fixes and enhancements.
• Manage platform upgrades, patches, and security updates.
• Work with Security and Compliance teams to ensure regulatory compliance.
• Maintain strong controls for data protection and privacy.
  

Qualifications:

• 10+ years Salesforce development experience; strong expertise in complex workflows & integrations.
• Proven experience as Salesforce Architect (Sales Cloud, Service Cloud, CPQ, OmniChannel, Experience Cloud).
• 5+ years API/integration experience with ERP, finance, marketing, and AI systems.
• Strong background in reporting and data operations.
• 7+ years project management experience; Agile methodology experience.
• Salesforce Developer certification required.
• Experience working in global, multi-team environments.
• Strong problem-solving, communication, and leadership skills.
• Experience in Pharma/Healthcare or other regulated industries preferred.
• Knowledge of compliance standards (HIPAA, GDPR, ISO 27001, SOC1/2).
  

Additional Skills:

• Strong communication (technical & non-technical).
• Highly organized, detail-oriented, and deadline-driven.
• Ability to manage multiple priorities independently.
• Proactive, self-motivated, and results-oriented.