Salesforce Architect

SALESFORCE ARCHITECT

Location: Bangalore

Job Title: Salesforce Architect

Years of experience: 12+ years

Roles & Responsibilities:

• Ensure development of application follows defined Salesforce CRM architecture.
• Demonstrated ability to capture business requirements, translate those requirements to technical/business solution options, and be able to communicate those effectively back to the customer, both from a technical aspect and from a business aspect.
• Proven ability to effectively communicate complex ideas, issues, concepts and solutions to all levels of the organization, including executive leadership and the business
• Analyze new requests and define non-functional requirements and create solution design and architecture.
• Knowledgeable of emerging trends and may contribute to and influence best practices within discipline.
• Typically requires an advanced technical degree and a minimum of 12 years in progressively responsible positions.
• Strong practical deployment knowledge of Salesforce configurations, Apex classes, Apex Web services, and APIs.
• At least 8 years of Salesforce/Force.com platform experience.
• Knowledge of Integrations, 3rd party integration tools, ETL with Salesforce.
• Ability to effectively manage multiple projects at once with a sense of urgency required to work in a deadline driven environment.
• Strong oral and written communication skills
• Strong teamwork and leadership skills
• Strong customer services skills focusing on customer success
• Strong organizational and planning skill Preferred Qualifications
• Experience with Change Sets, or experience in CI/CD.
• Salesforce certified

Responsibilities

• Implementation of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud, Custom Cloud and/or integrations to ensure scope and customer expectations are met
• Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required
• Provide project and technical leadership for key Salesforce implementation projects
• Possess a strong understanding of business operations
• Establish and maintain Salesforce implementation standards
• Advise on a variety of broad questions and concerns from customer management regarding project requirements, documents need, technical standards, and conditions communicate the status of requests and determines the feasibility of projects documents findings and actions
• Deliver results working with 3rd party delivery partners, customer teams, and Cross functional team
• Lead the team of members and be a point of contact for business team
• Create proof of concepts (POCs) and build prototypes for business improvement
• Represents the project as a Salesforce expert who influences customer senior management on significant Salesforce matters
• Work under general direction and independently determines and develops approach to solutions
• Ability to advise clients and recommend when to use declarative code vs custom code using Visualforce and Apex
• Improve architecture and optimize performance of very complex software systems.
• Responsible for code reviews, performance tuning, and troubleshooting during the project process.