Salesforce Architect

Required Skills

• Minimum 5 years of experience as a Technical Lead in Salesforce projects.
• Strong knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel.
• Expertise in AI technologies such as Einstein Bots and Genesys AI.
• Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations.
• Excellent leadership and communication skills.
• Experience with integration tools like MuleSoft and API Gateway.
• Strong problem-solving and analytical skills.
• Ability to lead technical requirements sessions and document technical solutions.
• Excellent documentation skills and attention to detail.
• Relevant Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are a plus.
• Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud.
• Proficient in writing Apex classes, triggers, and batch processes.
• Experience in developing custom Lightning components using LWC.
• Ability to create and customize Visualforce pages.
• Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL).
• Proficiency in JavaScript for developing interactive web applications.
• Knowledge of HTML and CSS for front-end development.
• Experience with REST and SOAP APIs for integrating Salesforce with external systems.
• Ability to write unit tests and perform automated testing using Salesforce testing frameworks.
• Familiarity with version control systems like Git.7

Education / Certification

• Bachelors degree or equivalent experience.
• Relevant certifications in Salesforce (e.g. Service Cloud/Experience cloud) are a plus