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Dustech Engineers Pvt LTD
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Sales Support Executive

Sales Support Executive

Dustech Engineers Pvt LTD

0 years

1 - 2 Lacs

farīdābād

Posted:4 days ago| Platform: GlassDoor logo

Apply

Skills Required

support development payments service crm database resolve reports retention upselling communication software excel word negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

HR Contact No: 6395012950

Key Responsibilities:

Act as the first point of contact for customer queries, requests, and complaints.
Build and maintain long-term relationships with clients by understanding their needs.
Assist the sales and business development team in managing client accounts.
Follow up with customers for feedback, payments, and service-related issues.
Maintain records of customer interactions and update CRM/database regularly.
Resolve customer complaints quickly and effectively, escalating complex issues when needed.
Support in preparing client reports, proposals, and presentations.
Contribute to customer retention and upselling initiatives.

Key Skills & Competencies:

Strong communication (verbal & written) and interpersonal skills.
Basic knowledge of CRM software and MS Office (Excel, Word, Outlook).
Problem-solving attitude with a customer-first approach.
Ability to handle pressure and manage multiple client requests simultaneously.
Good negotiation and follow-up skills.
Positive attitude, professional behavior, and eagerness to learn.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

Speak with the employer
+91 7838030660

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