Sales Support Executive

As a Sales Support Executive, your primary responsibility will be to serve as the operational backbone of the sales process. You will play a crucial role in ensuring the smooth flow of client communication, documentation, and order processing. Working closely with the Sales, Production, and Finance teams, you will track inquiries, coordinate timelines, and keep stakeholders informed throughout the process. Your key responsibilities will include assisting the Sales Team in preparing quotations, proformas, and commercial documents. You will be responsible for maintaining accurate client records in the CRM, updating order progress, and following up for purchase order closures. Internal communication between sales, production, and dispatch teams will be coordinated by you. Tracking material inventory, order status, and customer delivery timelines will also fall under your purview. Additionally, you will be required to prepare reports for sales leads, order conversion rates, and client status updates. Supporting post-sales activities such as invoice generation and gathering customer feedback will be an integral part of your role. The ideal candidate for this position should have a minimum of 3 years of experience in sales operations, CRM coordination, or customer service. Strong documentation, follow-up, and multitasking skills are essential for success in this role. Proficiency in tools such as MS Office, Google Sheets, and CRM platforms like Zoho or Salesforce is required. Fluent written and verbal communication skills in English and either Hindi, Tamil, or Kannada are a must. This is a full-time position that offers benefits including cell phone reimbursement, health insurance, internet reimbursement, life insurance, paid sick time, and Provident Fund. The compensation package includes a yearly bonus. The work schedule is during day shifts, and proficiency in English is required. The work location is in person. If you are excited about taking on this role, please reach out to the employer at +91 89258 71322. The expected start date for this position is 30/05/2025.,