Sales Account Manager

Role & responsibilities

Attend meetings with prospects to determine technical and business requirements and ensure that

all necessary information is collated prior to producing a solution.

• Present and demonstrate companys products and technologies effectively to audiences of varied

technical knowledge.

• Provide technicalsolutions in a professional manner and to agreed timeframes.
• Create internal design configuration documentation including architectures diagrams with technical

explanations.

• Write technicalspecifications for extensions to fillsolution gaps via product APIs.
• Work with Product Managers to provide feedback on solution gaps with current products and provide input on

new features, or ideas for new products.

• Ability to understand business drivers and risks involved to the customer and to the company.
• Structure and produce compelling sales proposals/commercial and technical documentation outlining the cost

savings and business benefits to clients.

• Assume responsibility for running a bid team, when relevant.
• Interface with the implementation / project team, articulating customer requirement, to ensure smooth

transition from Sales to Delivery.

• Provide pre-salestraining, guidance, and assistance asrequired to enable channel partners.
• Conduct workshops with existing customers to collect feedbacks and provide the same with Product team.
• Get the right people from Product teams to ensure that the customer success.
• Should have worked as presales forselling enterprise monitoring tools.

Requirements

• Strong understanding of the products and services offered.
• Ability to present technical information in a clear and concise manner.
• Strong interpersonalskillsto build relationships with clients and internal teams.
• Analytical thinking to understand customer needs and propose appropriate solutions.
• Ability to troubleshoot and solve technical problems quickly.
• Conduct product demonstrations and technical presentationsto prospective customers.
• Explain complex technical information to non-technicalstakeholders.
• Knowledge of programming languages,software development, and IT infrastructure.
• Familiarity with CRM software (e.g., Salesforce) and other salestools.

• Proficiency with presentation tools(e.g., PowerPoint) and demonstration platforms.

Preferred candidate profile