Reference Data Analyst

As a dedicated professional in the role, you will play a crucial part in empowering client success through meticulous query management, timely request fulfillment, and strategic process enhancement. Your primary focus will be on ensuring unparalleled service standards and operational excellence. You will be responsible for ensuring that allocated jobs are submitted promptly with the highest quality standards. It will be essential for you to identify any issues that may arise and collaborate with relevant internal functions to resolve disputed points within the defined time-frame parameters. Your role will also involve working closely with key partners in service delivery, client service, operations, and technology to contribute to the development of an efficient operating framework. Measuring performance based on productivity and quality will be a key aspect of your responsibilities. You will be expected to identify errors and provide guidance to junior staff members to help them improve. Producing high-quality work will be crucial for your success within the organization. In terms of qualifications and skills, a Bachelor's Degree and/or Graduate Degree will be required. Knowledge of Custody is essential, with a minimum of 5 years of experience in the custody domain. You should possess strong research, analytical, and comprehension skills, along with the ability to analyze large amounts of data effectively. Being client-focused with excellent customer service skills, both oral and written, will be necessary for this role. You should be able to multitask effectively and meet deadlines in a high-volume work environment. Strong teamwork skills are essential, but you should also be capable of executing tasks independently. Consistently meeting deadlines and organizing tasks with exceptional organizational skills will be key to your success in this position.,