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Reconciliation Analyst

Reconciliation Analyst

UST

0 years

0 Lacs

Chennai Tamil Nadu India

Posted:2 weeks ago| Platform:

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Skills Required

reconciliation data efficiency integrity compliance collaborative support transactions training resolve reconciliations reporting reports checks analyze excel word management risk escalation onboarding processing collaboration automation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Role:

Job Location:

Notice Period:

Role Overview:

Reconciliation Analyst

This role requires an individual who thrives in a fast-paced environment, demonstrates strong attention to detail, has a collaborative mindset, and possesses the analytical skills needed for problem resolution and process optimization.

Key Responsibilities:

Voice/Data Operations:

Handle customer support calls efficiently and complete after-call work per SOP.
Accurately process and verify data transactions with strict adherence to process quality.
Monitor and complete work as per SLAs, escalating issues where required.
Provide mentorship and on-the-floor training to new joiners.

Reconciliations:

Maintain integrity of internal records by performing daily custody and cash reconciliations.
Investigate, resolve, and document breaks in a timely manner.
Manage bilateral OTC collateral reconciliations and fixed deposit positions.
Ensure transactions such as fees and income are validated and posted correctly.
Liaise with custodians, administrators, and internal teams to resolve queries.

Reporting and Productivity:

Prepare reports, update spreadsheets, and enter data into internal systems/tools.
Meet daily/weekly production and quality goals.
Continuously monitor operational risks and follow defined control frameworks.

Quality and Compliance:

Conduct quality checks on transactions, ensure SOP compliance.
Ensure 100% completion of mandatory training and policy adherence.
Escalate complex problems and unresolved issues appropriately.

Required Skills & Competencies:

Analytical & Problem-Solving:
Strong attention to detail, ability to analyze issues and take corrective actions.
Communication:
Effective verbal (neutral accent or process-specific) and written skills.
Customer Focus:
Understand and meet client needs proactively.
Team Collaboration:
Strong interpersonal skills with the ability to work in a team and provide support to peers.
Technical Proficiency:
MS Excel, MS Word, and Windows OS
Familiarity with investment products (equities, fixed income, derivatives)
Experience with reconciliation platforms (Aladdin, Tri-Optima – preferred)

Desirable Qualifications:

Prior experience in back-office operations within investment management or asset servicing.
Working knowledge of operational risk and control structures.
Exposure to the end-to-end asset lifecycle.
Understanding of reconciliation standards, exceptions handling, and escalation processes.

Performance Metrics:

100% adherence to SLAs and quality benchmarks.
Timely completion of training and onboarding for self and mentees.
Accuracy in transaction processing and reporting.
Resolution of reconciliation breaks and customer queries within deadlines.
No client escalations or SOP violations.

Growth & Development:

Opportunity to mentor junior team members and act as a Subject Matter Expert (SME).
Participate in cross-functional collaboration and knowledge-sharing forums.
Be involved in automation initiatives and process improvement discussions.

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