Quality Control Engineer

Job Description – Quality Department

Position: Quality Assurance / Quality Control Executive (or Manager, depending on seniority)

Department: Quality

Location: [Insert Plant/Office Location]

Reports to: Head – Quality / Plant Manager / Director (as applicable)

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Role Summary

The Quality Department is responsible for ensuring that all raw materials, in-process batches, and finished products meet the required quality, safety, and compliance standards. The role involves developing and maintaining quality systems, supervising testing procedures, ensuring adherence to internal specifications and international standards (e.g., IEC, ASTM, ISO), and supporting continuous improvement in manufacturing processes.

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Key Responsibilities

1. Quality Assurance (QA):

Develop, implement, and maintain Quality Management Systems (QMS).

Draft and update Standard Operating Procedures (SOPs), work instructions, and quality manuals.

Ensure compliance with regulatory requirements, customer specifications, and certifications (ISO 9001, ISO 14001, etc.).

Conduct internal audits and prepare for external audits (customer / third-party).

Lead corrective and preventive action (CAPA) implementation.

2. Quality Control (QC):

Supervise raw material testing, in-process checks, and finished product evaluations.

Monitor product parameters such as viscosity, acid value, hydroxyl value, dielectric strength, curing behavior, and other relevant metrics.

Review and approve test reports and Certificates of Analysis (COAs).

Ensure calibration and proper functioning of laboratory equipment.

3. Customer & Vendor Interface:

Address customer complaints by investigating root causes and providing technical resolutions.

Work with vendors to ensure raw material consistency and adherence to specifications.

Support technical discussions with clients and provide quality data during audits or visits.

4. Process & Continuous Improvement:

Monitor and control process quality on the production floor.

Implement statistical quality control (SQC) and Six Sigma/Lean practices where relevant.

Suggest process improvements for better efficiency and consistency.

Train production and lab teams on best practices in quality.

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Key Skills & Competencies

Strong knowledge of QA/QC methodologies.

Familiarity with chemical/industrial testing standards.

Analytical skills for troubleshooting and root cause analysis.

Strong documentation and reporting skills.

Ability to work cross-functionally with production, R&D, and sales teams.

Proficiency in MS Office, ERP/QMS software.

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Qualifications & Experience

Education: B.Sc. / M.Sc. (Chemistry/Polymer Science) or B.Tech. / M.Tech. (Chemical Engineering).

Experience: 2–5 years (Executive level) or 6–12 years (Manager level) in Quality function in chemical / manufacturing industry.

Certifications: ISO Internal Auditor, Six Sigma (preferred).

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Performance Metrics (KPIs)

% of batches approved without deviation.

Customer complaints resolved within defined timelines.

Audit compliance score.

Reduction in quality-related rejections and returns.

Timeliness and accuracy of quality reports.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Bahadurgarh, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Language:

• English (Required)

Work Location: In person