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TELUS Digital
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Project Specialist

Project Specialist

TELUS Digital

2 - 3 years

0 Lacs

Noida Uttar Pradesh India

Posted:3 weeks ago| Platform:

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Skills Required

compliance scoping service support management audits mapping documentation communication security teamwork agile finance pricing diversity

Work Mode

On-site

Job Type

Full Time

Job Description

Requirements

Description and Requirements

Must have 2-3.5 years of experience.
Program Delivery, Intake, Compliance.
Conduct intake and scoping calls with hiring managers to understand project needs and recommend the best-fit talent solution (freelance, contractor, vendor, managed service, etc.).
Guide managers through the end-to-end process, ensuring clarity and a high-touch experience.
Manage compliance scenarios and escalations, ensuring adherence and acting as the first point of contact for compliance-related issues.
Provide day-to-day support across the lifecycle of searches and engagements.
Specialty Focus:
Own internal project management for team initiatives (e.g., toolkit refreshes, supplier spotlights, audits).
Maintain the team’s program calendar, ensuring milestones and deadlines are tracked and met.
Lead retrospectives, process mapping, and continuous improvement efforts.
Maintain and evolve templates, process documentation, and SOPs.

Must possess good verbal written communication skills.
Ability to Multi-task in a fast-paced, deadline driven environment.
Highly organized and detail-oriented.
Must be aware of common information security principles and practices.

EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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TELUS Digital

Information Technology

Calgary

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Project Specialist