Project Manager - End User Technologies Implementation

We are seeking a highly skilled and experienced Project Manager to oversee the implementation of end user technologies. The successful candidate will be responsible for managing the deployment of various technologies, including:

• AV Implementation Conference rooms, Workpoints, Caf/All-Hands space etc
• Device provisioning – Laptops, VDIs, Peripherals
• Mobility – iPhones, iPads, Tangoe provisioning process
• Printers
• Collaboration technologies (MS Teams, M365 Apps, Enterprise Voice)
• IVR & Contact Centers
• Service Desk
• Technology support services (AV, devices, DEAT, EVIP)
• Service-Dependent Infrastructure that supports device imaging, device backups etc

Key Responsibilities:

• Provide oversight for the delivery of the services in scope.
• Partner with DTI program & project manager to maintain project schedules
• Monitor project progress, identify schedule conflicts and adjust plans as necessary to meet deadlines and budget constraints.
• Create project status reports
• Document meeting notes
• Capture business user requirements
• Maintain RAID log and follow-up on items until completion
• Regularly communicate with stakeholders regarding project status, issues, and plans for resolution.
• Collaborate with cross-functional teams to ensure successful project delivery.
• Communicate project status, risks, and issues to stakeholders.
• Utilize Agile Program Management skills to drive the assigned product teams as required
• Schedule and conduct Scrum of Scrum/Project Meetings
• Run all Agile/Scrum Ceremonies

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience as a Project Manager in technology implementation projects.
• Strong knowledge of IT systems is necessary. Knowledge of end user technologies in scope is a plus
• Excellent organizational and leadership skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• PMP or similar project management certification is a plus.
• Proficiency in data consolidation and report generation.