Posted:8 hours ago|
Platform:
Work from Office
Full Time
Open calls follow-ups
Monitoring of Escalations & closuresCoordination with cross functional team in Lenovo for supportWell & polite communication with customer during daily operationsFollow-ups on IW defective clearance with customerManaging backlogs if any at customer siteGood knowledge & skills in Ms Excel, Ms Word & in PPT for preparing monthly performance deck during MBR & QBR
Work with one of the top consultancy service providers
Coordinate with various stakeholders and manage ongoing programs
Excellent communication and organizational skills required
Gravia Technologies
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