Product Manager - Fintech - PCRM

Were a truly global e-commerce company, with business operations in nearly every country and city on the planet. And we want to make it easy for everyone, anywhere in the world, to do business with our platform whenever and however its convenient for them.

Our brand new FinTech business unit with teams in Amsterdam, London and Bangalore develops new products and drives innovation to help us continue removing financial friction from the travel process. That makes buying and selling travel-related products and services simpler for both travellers and partners.

You will be a part of the Finance Partner Services track where we aim at creating a frictionless experience between our company and our partners in managing their finances. As Product Manager, within the Finance Partner Services track, you will be instrumental in developing a seamless financial management experience between our organization and its partners. As a Product Manager for Partner Credit Risk Management (PCRM) tool, you will play a pivotal role in driving the strategic development and success of our internal tool PCRM used by Booking.com employees to serve our partners. Collaboration with Engineering, Design, and Data Science teams will be imperative in shaping our ambitions by creating a seamless, efficient, and scalable PCRM tool that enhances user satisfaction.

Role Overview :

• Own the vision, strategy and roadmap for the PCRM to ensure alignment with the department and company strategy.
• Lead a portfolio of new product launches, technical migrations as well as product optimisations;

• Define the KPIs for your product, and be the ultimate responsible for its success;
• Leverage data analytics to track product performance, identify trends, and measure user adoption.
• Use data-driven insights to inform product decisions and make data-backed recommendations.
• Research and identify partner and stakeholder needs and effectively manage their expectations;
• Work closely with a cross-functional team and stakeholders across the business to build and operate your product;
• Build strong relationships with key stakeholders, including engineering, operations, finance, and legal teams.
• Gather feedback and insights from stakeholders to inform product decisions and prioritize features.
• Effectively communicate product updates, progress, and roadmaps to stakeholders.
• Engage with other product leaders within Booking.com to define and drive the development priorities for your product.

Key Job Responsibilities and Duties:

• A track record for shipping large-scale, successful software products;
• 5+ years of experience, with a significant portion in a product management role and/or significant experience working as a technology consultant or manager with material experience with flights APIs & workflows for the Online Travel Agency community
• Ability to communicate optimally across all levels of the organization;
• Strong stakeholder management and agile prioritization skills;
• Proficiency in product discovery and product delivery techniques;
• Familiarity with the software development lifecycle, and a basic technical understanding of how large-scale systems are built;
• Fintech experience is a plus.