Posted:5 days ago|
Platform:
On-site
Full Time
In this role you will be responsible for fulfilment of the open demands, which can be in volume for one client or multiple roles for varied clients. Handle sourcing, screening, scheduling, selection to offer and coordinate until onboarding. Manage the recruitment process for all the hires and ensure compliance.
Manage Gateway Training Resources
Conduct training and certification for new trainers
Ensure on time hiring/backfilling of Trainers
Update Learning Plan contents as needed
Manage Training Delivery
Ensure efficient planning and scheduling of Gateway Classes
Manage performance in Gateway batch through class audits, Mid Assessment and Post Assessment Reviews
Ensure maximum output in Training Conversion and Deployment Conversion
Conduct All Trainer Tasks as needed
Conduct Audit of Audits of Assessments to ensure Quality of Audit results
Supervise and assist with all GTA Sourcing Tasks to ensure delivery of target number of classes per month with minimum 25 HC per class
Relevant year degree in Education or Communications
Conduct Training Sessions focusing on improving communication skills
Conduct briefing sessions for Language Assessment Tool for external and internal candidates
Assist Recruitment Leadership in presenting Language Evaluation Tools to clients and stakeholders
Act as POC for Language Assessment Tool including liaising with support from Global Project Team
Act SPOC for other Recruitment Assessment Tools including tool utilization, resolution of technical issues, user-education, and reporting requirements
Support Talent Match Language Screening requirements for internals
Manage all requests from Recruitment and Operations Leaders including requests for results, sending of links, Language assessment revalidation, language interview coaching, etc.
Minimum Qualifications
Relevant years experience as a Trainer in a BPO Company
Relevant years experience in English Language Training for Adult Learners
Relevant years supervisory experience
Preferred Qualifications/ Skills
Certificates in English Language Proficiency such as TOEFL, IELTS etc
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