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Process Delivery Specialist-Talent Development Optimization Processes

Process Delivery Specialist-Talent Development Optimization Processes

IBM

3 - 5 years

4 - 8 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

hlookup macros process development vlookup advanced excel project management data analysis pivot table technology transfer new product development sql process engineering vba mis product development research and development pilot plant

Work Mode

Work from Office

Job Type

Full Time

Job Description

As Senior Process Analyst - Reporting, you are responsible for providing inputs, analyses and process reports for HR Related Business Operations across multiple domains.Your primary responsibilities include:You will furnish data as needed to both the internal business controls team and during audit processes.Ensure compliance with the client’s existing standards.Contribute, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references, and case studies from the account.Keep systems updated and send out status notifications as required. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate/Postgraduate (MBA HR is preferred) with 3-5 years of experience in Business/Operations Reporting for any International IT / ITES CompanyStrong knowledge of advanced Excel and Macros.Anticipates and adapts to evolving customer needs, and proactively follows up with key customers to ensure effective resolution and action plans.Should possess the skill to address challenging customer service issues, demonstrate a high level of numeracy with meticulous attention to detail, and emphasize the importance of teamwork within the role. Preferred technical and professional experience Excellent communication skills in English both oral and written.Self-directed and ambitious achiever, meeting targets effectively.Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.

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Process Delivery Specialist-Talent Development Optimization Processes