JD for Process Coordinator • Monitor and follow up on FMS, PMS, and Delegation Sheet tasks until completion. • Coordinate with doers and ensure timely progress on assigned work. • Send regular reminders to doers and escalate unresolved tasks via email as per the escalation matrix. • Track all open tasks and maintain proper documentation until closure. • Provide regular status updates to management regarding pending and completed tasks. • Ensure all escalations are properly documented with reasons and follow-ups. • Maintain effective communication with internal teams and process owners. • Strong follow-up and coordination skills • Excellent communication skills (email & verbal) • Proficiency in MS Excel/Google Sheets for task tracking • Ability to prepare and send professional reminder & escalation emails • Good organizational and multitasking ability Proactive in follow-ups and reminders High accountability and ownership to ensure closure of tasks Detail-oriented with structured approach to tracking Team player with ability to interact with multiple stakeholders

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Process Coordinator