Process Coordinator (Audits)

We are looking for solid enthusiastic and energetic Process Coordinator ( Audits ) who wants to operate in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment and we maintain consistency.

Designation - Process Coordinator (Audits)

Work location - WFO (Bhopal)

Shifts - 12:00 PM to 09:00 PM IST

Working - 5 Days, Monday to Friday

Role & responsibilities

• Developing and implementing call audit & call quality control plans.
• Training employees on call quality standards and procedures.
• Documenting defects and recommendations for improvement.
• Preparing and presenting quality audit reports to senior management.
• Monitor and provide necessary feedback to the employees on their respective progress / short comings as per the update.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Current CTC (Annual)
• Expected CTC (Annual)
• Notice Period (in days)

Work Location: In person