Process Associate

Location : Thane

What will you do

• Utilize your experience in operations processing work in office environments to execute tasks effectively.
• Engage in exceptional written and email communications to collaborate with stakeholders and address customer inquiries.
• Make decisions within established guidelines and SOPs, focusing on quality control and efficiency.
• Manage day-to-day client interactions, developing strong customer relationships, and applying financial product knowledge.
• Identify and implement tools and services to optimize operational processes and ensure high accuracy levels.
• Foster an inclusive work environment while enhancing internal control processes and overall operational performance.

What will you need to know

• Previous experience in operations processing work in office environments.
• Exceptional written and email communication skills for effective stakeholder and customer interactions.
• Ability to make decisions within SOPs, maintain high standards of quality control, and work independently.
• Strong customer relationship management skills and proficiency in financial product knowledge.
• Proven track record in identifying process improvements and implementing tools for operational efficiency.

Knowledge of internal control processes and a high level of accuracy in information processing.