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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Junior Project Manager in the Delivery Excellence team within the Customer Experience department at Trimble, you will play a crucial role in aligning operational actions with strategic objectives for the Real-Time Visibility product. Your responsibilities will include acting as a trusted product advisor, performing problem analysis, and ensuring the product's value is realized by customers. Your ability to communicate effectively, think critically, and maintain a customer-centric mindset will be essential for success in this role. You will work closely with operational departments, the Customer Experience organization, and product teams to bring value to customers and contribute to defined departmental objectives. Your role will involve acquiring, maintaining, and sharing knowledge about the product through written materials and training sessions. Additionally, you will be expected to demonstrate leadership qualities, basic project management skills, and technical proficiency in areas such as API integration and tracking tools like JIRA. To excel in this role, you must be a self-starter with a strong willingness to learn, possess excellent English communication skills, and have good organization skills to derive structure from unorganized information. Your problem-solving attitude, commitment to continuous personal development, and ability to stay calm in difficult situations will be crucial for navigating the challenges of this position. This role is ideal for someone with 2-3 years of experience who is looking to further develop their career in the Customer Experience organization. Trimble, a technology company focused on delivering innovative solutions for measuring, building, and moving goods, is committed to creating an inclusive environment that celebrates diversity. By actively seeking to add members to the community who represent customers and the places where Trimble operates, the company aims to foster a culture of diversity, equity, and inclusion that drives success and continuous improvement. If you are eager to leverage your skills and contribute to a collaborative team known for its dedication to customer satisfaction and innovation, this role as a Junior Project Manager in the Delivery Excellence team at Trimble offers an exciting opportunity for professional growth and impact.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

At EY, you will have the opportunity to shape a career that reflects your uniqueness, supported by a global platform, inclusive environment, and cutting-edge technology to unleash your full potential. Your distinctive voice and perspective are crucial in contributing to EY's ongoing improvement. By joining us, you will not only create an exceptional journey for yourself but also contribute to building a better working world for everyone. As a Tax Staff specializing in Corporation (Insurance) at EY, you will play a vital role in leveraging your continuous learning mindset to validate client data, analyze cash flow, portfolio, and financial information provided by clients. Your main responsibility will involve preparing various financial statements and integrating them into tax filings, translating tax technical skills into practical solutions within the client's context. Joining the EY GCR Financial Service Operations (FSO) team places you at the core of EY's mission to build a better working world by utilizing your knowledge, skills, and experience to assist clients in achieving their business objectives. Key Responsibilities: - Understanding information and document requirements for Tax return/Work paper preparation - Identifying and addressing issues related to tasks by asking relevant questions for solutions - Interpreting client policies and procedures for effective client delivery - Transferring data accurately to Work paper/Tax software based on client-provided information - Preparing and finalizing federal and state tax returns, particularly US Federal Corporate Insurance tax returns - Handling Book To tax adjustments, Taxable Income Calculations, and staying updated on recent tax legislative changes - Reviewing and preparing complex tax returns with high-quality standards - Collaborating under complex formal processes and utilizing tax technology effectively - Ensuring client satisfaction by responding promptly and effectively to client needs - Reviewing Extensions/estimates, addressing IRS audit observations, and E-filing tax returns - Demonstrating understanding of ASC740 and SSAP101 and their implications in the Insurance industry Skills and Attributes for Success: - Proficiency in One Source and Gosystem - Strong accounting and technology skills, including MS Excel, MS Office, and web-based applications - High attention to detail, accuracy, work ethics, and proactive attitude - Ability to work independently, demonstrate initiative, and adapt to tight deadlines - Strong analytical and problem-solving skills, self-motivation, and effective communication abilities - Team player with the capacity to work efficiently and accurately under pressure - Flexibility and adaptability to meet changing client needs Qualifications: - Graduate/Postgraduate in finance/commerce - CPA/EA certification (Pursuing or completed) will be advantageous - 1-2 years of experience in accounting field preferred (fresh graduates welcome to apply) Preferred Qualifications: - Ability to interpret and apply tax legislation using various tools and platforms EY is seeking experienced tax professionals who are passionate about delivering exceptional services to influential individuals worldwide. Join EY in its mission of building a better working world, creating long-term value for clients, people, and society by fostering trust in the capital markets. Through data and technology, EY teams across 150 countries provide assurance and support clients in growth, transformation, and operation, addressing complex global challenges through innovative solutions in assurance, consulting, law, strategy, tax, and transactions.,

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0.0 - 4.0 years

0 Lacs

hyderabad, telangana

On-site

Job Description: We are seeking a Customer Care Executive to become a part of our team. If you possess exceptional communication skills and a dedication to delivering top-notch customer service, then we invite you to apply for this position. As a Graduate Fresher with proficient English communication skills, you are eligible to apply and kickstart your career in customer care. Your role will involve handling inbound customer queries with professionalism, furnishing customers with accurate information and assistance, documenting customer interactions, and ensuring customer satisfaction remains at its peak. Proficiency in English - both verbal and written, willingness to adapt to rotational shifts, adept customer handling abilities, and basic computer knowledge are the key requirements for this position. This full-time, permanent position offers a competitive salary of up to 34K and requires working 5 days a week in rotational shifts. The work location is in Hyderabad, offering a conducive environment for your professional growth in the BPO industry. In addition to a performance bonus, you will also be entitled to health insurance and Provident Fund benefits. To apply for this opportunity, kindly forward your updated resume to raman.dass@thethreeacross.com. Join us today and embark on a rewarding career journey in customer care. Job Types: Full-time, Permanent Benefits: Health insurance, Provident Fund Schedule: Rotational shift Work Location: In person,

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for handling queries and providing assistance to global corporate clients regarding visa processing and operational tasks. Your main tasks will include resolving client queries promptly, assisting with visa applications, and managing various international operational tasks related to corporate travel. It will be crucial for you to ensure high levels of client satisfaction through efficient and proactive service. To excel in this role, you should possess strong communication skills, both verbal and written. Additionally, knowledge of global visa processes will be advantageous. Your ability to multitask and prioritize tasks in a fast-paced environment will be essential. Being a good team player with a problem-solving attitude is also desired. Ideally, you should have a Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field. A minimum of 3 to 5 years of experience in a client-facing or operations role, preferably dealing with international clients, is required. This is a full-time position that requires you to work in person.,

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

As the Pet Relationship Manager (Customer Experience) at our company, you will be the primary point of contact for our key customers, ensuring exceptional service through various communication channels like inbound calls, outbound calls, and live chat interactions. Your role will involve proactive relationship management, a deep understanding of our pet care products and services, and resolving customer queries efficiently to drive satisfaction and loyalty. Your key responsibilities will include handling a high volume of customer interactions with professionalism and empathy, managing live chat conversations, addressing customer inquiries, complaints, and concerns effectively, and escalating issues as necessary. You will also be responsible for building and maintaining strong relationships with key customers, understanding their individual needs, and providing tailored recommendations for pet care products and services to enhance customer satisfaction. It is crucial for you to stay updated on our company's pet care products and services, effectively communicate product features, benefits, and proper usage to customers, and have a goal-oriented mindset to meet deadlines and targets. Additionally, you should have strong communication and interpersonal skills, empathy, and patience in dealing with customers, and proficiency in CRM tools and live chat platforms would be preferred. Qualifications for this role include a Bachelor's degree or equivalent in any discipline (preferred), experience in a customer-facing key account management role (preferred), and fluency in Hindi and English. Preferred traits for this position include a passion for pets and pet care, the ability to work in a fast-paced environment, and a problem-solving attitude with attention to detail. This is a full-time, permanent position with a rotational shift schedule from Monday to Friday. In addition to a competitive salary, we offer performance bonuses and yearly bonuses. If you are enthusiastic about pets, customer service, and building strong relationships, we welcome you to join our team as a Pet Relationship Manager.,

Posted 6 days ago

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0.0 - 13.0 years

0 Lacs

kozhikode, kerala

On-site

The Customer Relations Executive position at Gritstone Technologies located in Govt. and UL Cyberpark, Calicut offers a dynamic opportunity for individuals looking to make a direct impact in client engagement within the Information Technology / Software Services industry. Gritstone Technologies specializes in developing scalable software solutions to drive business growth, emphasizing innovation, precision, and strong client partnerships. We are seeking dedicated professionals who prioritize customer success and value meaningful client interactions. As a Customer Relations Executive at Gritstone Technologies, you will play a pivotal role as the primary point of contact for our clients, ensuring a seamless and satisfactory experience. Your responsibilities will include managing communications, resolving issues, and collaborating closely with internal teams to promptly and professionally address client needs. Key Responsibilities: - Act as a bridge between clients and internal teams to facilitate successful service delivery. - Respond to customer inquiries through phone, email, and chat with timeliness and courtesy. - Cultivate long-term client relationships by delivering consistent support and proactive engagement. - Oversee client accounts, monitor support tickets, and expedite issue resolution. - Gather feedback and collaborate with internal stakeholders to enhance service offerings. - Assist in generating reports and documentation related to customer interactions and satisfaction. - Work alongside sales and product teams to comprehend client requirements and offer tailored solutions. Requirements: - Bachelor's degree in Business Administration, Communication, or a related field. - 13 years of experience in customer relations, client servicing, or similar roles (freshers with strong skills are encouraged to apply). - Proficiency in verbal and written communication. - Exceptional interpersonal skills with a customer-centric approach. - Problem-solving aptitude and ability to maintain composure under pressure. - Familiarity with CRM tools and ticketing systems is advantageous. - Eagerness to learn and adapt within a fast-paced environment. What We Offer: - A collaborative and inclusive work environment. - Opportunities for professional advancement and personal growth. - Competitive compensation and performance-based incentives. - Exposure to cutting-edge technology and renowned clients. This is a full-time, permanent position with a day shift schedule. Fluency in English is preferred. The work location is in person, providing a hands-on and engaging atmosphere for individuals passionate about client relations and service excellence. Join us at Gritstone Technologies to be part of a team dedicated to driving client success and innovation in the IT/Software Services sector.,

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2.0 - 6.0 years

0 Lacs

ramanathapuram, tamil nadu

On-site

As a Field Officer, you will play a crucial role in supporting the Branch Manager in overseeing field operations. Your responsibilities will include supervising field officers, ensuring the smooth functioning of day-to-day operations, and guiding the team to achieve branch targets. You will be actively involved in the loan application process by supporting in conducting Group Recognition Tests (GRTs), facilitating timely loan disbursement, and verifying the accuracy of documentation. Client meetings and site visits may be required to assess loan requests and monitor loan utilization. Building and maintaining strong relationships with both new and existing clients is essential. You will be responsible for addressing any client complaints or issues promptly and professionally. Additionally, assisting in training and orientation programs for field staff will be part of your role. Accurate and timely submission of field reports, loan details, and other documentation is crucial. Compliance with internal and regulatory policies is a key aspect of your responsibilities. You will also prepare periodic reports on branch performance, covering client acquisition, loan disbursement, recovery, and collections. To excel in this role, you should hold a graduate degree in any discipline, preferably in finance or business administration. A postgraduate degree or diploma in finance or management would be an added advantage. Having 2-3 years of experience in microfinance, banking, or financial services is essential, with prior experience in team management being preferred. Strong interpersonal and communication skills are necessary, along with a good understanding of microfinance products, loan management, and collection processes. You should be able to work both independently and collaboratively, with a problem-solving attitude and a customer-centric approach. Basic proficiency in Microsoft Office tools, attention to detail, high ethical standards, and integrity are also required qualities. Being proficient in local languages and having a grasp of the local market would be beneficial. The role may involve frequent travel within the assigned area for field visits, client meetings, and monitoring purposes. Your dedication and contribution as a Field Officer will be instrumental in the success of the branch operations and in serving the financial needs of clients in the microfinance sector.,

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3.0 - 7.0 years

0 Lacs

jabalpur, madhya pradesh

On-site

The job responsibilities for this position include figuring out the technical needs of team members and collaborating with them to solve any technical aspects of their work. You will be responsible for documenting and creating processes, as well as communicating any new features or processes with the team. Writing clean, test-driven, easily maintainable, modular code is a key aspect of this role. Additionally, you will need to troubleshoot and debug applications, perform UI/backend tests to optimize performance, and manage cutting-edge technologies to improve legacy applications. Collaboration with front-end developers to integrate user-facing elements with server-side logic is essential. You will also need to gather and address technical and design requirements, build reusable code and libraries for future use, liaise with developers, designers, and system administrators to identify new features, and follow emerging technologies. Integration and maintenance of various API connections, as well as developing automation processes on platforms such as Zapier, IFTTT, or designing manual processes, are also part of the job responsibilities. The required job skills for this role include excellent communication skills for effectively interacting with both technical and non-technical team members and acting as a translator when necessary. Proven work experience with PHP, JS, CSS, and HTML is essential, as well as experience with Laravel and WordPress. Experience with Vue.js is considered a strong plus. The ability to find patterns to automate redundant manual tasks, Linux console skills, familiarity with AWS server architecture, and an in-depth understanding of the entire development process (design, development, QA, deployment) are required. Familiarity with front-end languages and tools such as HTML, JavaScript, CSS, and jQuery is also necessary. Excellent analytical and time management skills, teamwork skills with a resourceful problem-solving attitude, experience using git, and experience working in an Agile/Scrum development process are also important skills for this position.,

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0.0 - 3.0 years

0 Lacs

kozhikode, kerala

On-site

As a Software Quality Assurance professional, you will be required to possess a minimum of 3 months internship experience in the field. Your role will involve conducting hands-on testing of Mobile Applications, Web Applications, and Websites. You should demonstrate strong analytical skills and a problem-solving attitude while having a basic understanding of SDLC and STLC. Familiarity with testing tools and bug tracking systems will be an added advantage. Preference will be given to candidates from Calicut or nearby areas. Your primary responsibilities will include executing test cases for both mobile and web applications, as well as identifying, reporting, and tracking bugs until resolution. Collaboration with developers to maintain product quality and performing regression and exploratory testing as needed will be essential aspects of your role. This is a full-time position with benefits including health insurance. The work schedule is during the day shift, and the preferred experience level is a minimum of 1 year in QA/QC. The work location is in Kozhikode, Kerala, requiring in-person attendance. The application deadline is 27/05/2025, and the expected start date for this position is 03/06/2025.,

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1.0 - 13.0 years

0 - 0 Lacs

maharashtra

On-site

As a Customer Service Executive in the Online FMCG Department at Richfeel Naturals, located in Vikhroli, Mumbai, you will play a crucial role in managing the direct-to-consumer order experience and ensuring high levels of customer satisfaction. Your responsibilities will include Online Reputation Management (ORM), handling customer support queries, feedback collection, order confirmation, coordinating custom orders, tracking logistics, managing NDRs, and monitoring return rates. Additionally, you will need to have a problem-solving attitude, excellent communication skills, proficiency in handling customer interactions across various channels, basic knowledge of Excel and order management systems, and the ability to multitask effectively. To be successful in this role, you should have at least 1 year of experience in customer service or e-commerce support, with FMCG/D2C experience being preferred. Fluency in English and Hindi is required, and knowledge of additional regional languages will be a plus. This is a full-time position with a day shift schedule. If you are proactive, customer-focused, and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity at Richfeel Naturals.,

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2.0 - 6.0 years

0 Lacs

punjab

On-site

As a Relationship Manager at Fitelo, you will play a key role in building and maintaining strong relationships with our valued customers. Your primary responsibility will be to establish trust and rapport with clients, collaborate effectively with the sales and marketing teams, and ensure customer satisfaction. You will be an integral part of our dedicated team of health care experts, working towards helping individuals achieve their fitness goals and lead healthier lives. To excel in this position, you must possess exceptional communication skills, a strategic mindset, and the ability to solve problems efficiently. Previous experience as a client relationship manager and familiarity with customer relationship management (CRM) practices are highly desirable. A customer-centric approach, proactive attitude, and leadership capabilities are essential attributes we are looking for in an ideal candidate. Your day-to-day tasks will include addressing customer inquiries, providing service information, updating client records, and resolving service-related issues promptly and effectively. By engaging with customers, understanding their needs, and offering tailored solutions, you will contribute to enhancing their overall experience with Fitelo. Moreover, staying informed about industry competitors and collaborating closely with the team to achieve common goals are integral aspects of this role. If you have a Bachelor's degree in Business Administration or a related field, along with a passion for customer service, sales, and relationship management, we encourage you to apply for this exciting opportunity to be part of our dynamic team at Fitelo. Join us in our mission to empower individuals to lead healthier lives and make a positive impact on their well-being.,

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Technical Architect at Taazaa, you will be part of the Core engineering team in Noida, engaging with cutting-edge technology and innovative software solutions in a collaborative environment. We prioritize continuous professional growth, offering workshops and training opportunities. Your role will involve interacting with clients to tailor solutions to business needs, working on diverse projects across industries. We promote work-life balance with flexible hours and remote options to foster a supportive and inclusive culture. Competitive salaries, health benefits, and various perks further enhance the work experience. Looking ahead, we aim to expand our technological capabilities and market reach by investing in advanced technologies and expanding our service offerings. We plan to deepen our expertise in AI and machine learning, enhance our cloud services, and continue fostering a culture of innovation and excellence. Taazaa is committed to staying at the forefront of technology trends to deliver impactful and transformative solutions for our clients. We are seeking an ambitious and self-driven Software Architect to join our team. As an architect, you will be responsible for making design choices, coordinating and overseeing technical standards including software coding standards, tools, and platforms. The ideal candidate should have a strong background in model training and deep learning, along with a deep knowledge of modern software development practices. Additionally, the ability to lead and mentor a development team is highly valued. Your key responsibilities will include: - Architecture Design and Strategy: Designing scalable, reliable, and high-performance architecture for web applications, maintaining architectural guidelines, standards, and best practices, evaluating and promoting new technologies, and understanding system and infrastructure requirements. - Design Patterns And Best Practices: Applying and promoting the use of design patterns and best practices in software development, conducting regular code reviews, and continuously improving architectural processes and methodologies. - Full-Stack Development Proficiency: Demonstrating expertise in both front-end and back-end technologies, providing guidance and mentorship to development teams across various technology stacks. - Roadmap And Product Vision: Collaborating with stakeholders to understand product requirements and business goals, defining and maintaining the technical roadmap aligning with the product vision, and ensuring the architecture supports future growth and scalability needs. - Cross-Platform Expertise: Having sound knowledge of various operating systems and databases, being platform-agnostic, and adapting and integrating solutions across different platforms as needed. - Team Collaboration And Leadership: Working closely with product managers, developers, and other stakeholders, leading technical discussions, workshops, and training sessions to upskill the team. Qualifications required: - Bachelors or Masters degree in Computer Science, Engineering, or a related field. - Proven experience as a Technical Architect or a similar role. - Strong proficiency in back-end (e.g., .Net / Core Java/Node.JS) technologies and front end (Angular/React/Vue). - In-depth knowledge of databases, caching mechanisms, messaging brokers, and infrastructure requirements. - Extensive experience with design patterns, software architecture principles, and best practices. - Excellent problem-solving skills, leadership, and communication skills. - Ability to adapt to different technology stacks and work in a fast-paced, dynamic environment. - Familiarity with DevOps practices and CI/CD pipelines. In addition to technical qualifications, a Technical Architect should possess essential behavioural skills including effective communication, leadership, mentorship, problem-solving attitude, collaboration, teamwork, adaptability, and flexibility. At Taazaa Tech, you will thrive in a dynamic, innovative environment with competitive compensation, performance-based incentives, professional growth opportunities, flexible work-life balance, and a collaborative culture that fosters creativity and exposure to diverse projects. We offer clear career advancement pathways, comprehensive health benefits, and perks like team-building activities. Join us at Taazaa Tech, where we sculpt the future with passion, purpose, and boundless creativity in a vibrant ecosystem of innovation.,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

As a Marketing Manager (B2B) in the Education / Training industry based in Delhi NCR, your primary responsibility will be to develop and maintain strong relationships with existing school contacts while also establishing new connections with other schools. This includes promoting and selling both existing and newly created educational sessions and projects in schools. You will be expected to achieve revenue targets, organize events, and provide counseling and lead generation support to centers when not visiting schools. Your role will involve liaising with teachers to secure tie-ups for school references and generating institutional partnerships for school-based classes or Olympiad sales. You must be willing to travel within and outside the city for work purposes. Additionally, you will be responsible for revenue generation activities in schools and must possess a problem-solving attitude, excellent verbal and written communication skills, as well as proficiency in Microsoft Office package, especially in MS Excel. The ideal candidate for this position should hold a minimum of a Bachelor's degree in any subject domain. You should demonstrate conviction and salesmanship, be able to multitask effectively, and handle work pressure competently. Personal characteristics that will contribute to success in this role include confidence, high motivation, energy, resourcefulness, and honesty in efforts and intent. If you are excited about the prospect of playing a key role in driving sales and partnerships within the education sector, and possess the required skills and qualifications, we encourage you to reach out to Drishti Khurana at 9560808421 or via email at drishti.khurana@iifm.co.in to explore this opportunity further.,

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0.0 - 3.0 years

0 Lacs

maharashtra

On-site

Job Description: As a Customer Service Executive in our International Voice Process team, you will play a vital role in delivering exceptional customer service to our international customers. You will be responsible for handling both inbound and outbound calls, addressing customer inquiries and complaints promptly and professionally. Your ability to maintain accurate records of customer interactions, provide effective solutions, and meet performance targets will contribute to ensuring customer satisfaction. To be successful in this role, you should have 2 months to 2 years of experience in a BPO or customer service role, possess excellent verbal communication skills in English, and be able to thrive in a fast-paced environment while multitasking effectively. A positive attitude, willingness to work night shifts, and a customer-first approach are essential qualities we are looking for in our ideal candidate. In return, we offer permanent employment with growth opportunities, a supportive and collaborative work environment, and training programs to enhance your skills. Additionally, you will receive benefits such as cell phone reimbursement, paid sick time, paid time off, and Provident Fund. The job types available are full-time, permanent, and open to fresher candidates. If you are looking to be a part of a team that values customer satisfaction and provides a platform for your professional growth, we encourage you to apply for this exciting opportunity with us.,

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0.0 - 4.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Customer Support Executive in Indore, you will be responsible for responding promptly to customer inquiries through various channels such as phone, email, chat, or social platforms. Your primary goal will be to efficiently resolve customer complaints with empathy while maintaining a high level of professionalism and ensuring customer satisfaction at all times. It will be essential for you to document customer interactions accurately and escalate issues when necessary. Collaborating with internal teams to ensure smooth issue resolution will also be a key part of your role. To excel in this position, you must possess strong verbal and written communication skills in languages such as English and Hindi. A customer-first mindset coupled with a problem-solving attitude will be crucial in delivering exceptional service. You should have the ability to multitask, prioritize effectively, and manage your time efficiently. Basic computer knowledge and familiarity with CRM tools are required, while previous experience in a customer service or support role would be advantageous. This is a full-time, permanent position suitable for fresher candidates. The working schedule involves day shifts with the work location being in person. Join our team as a Customer Support Executive and be a part of providing outstanding service to our customers.,

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0.0 - 4.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Customer Support Trainee, you will have the exciting opportunity to join a dynamic team focused on providing exceptional assistance to customers while gaining valuable insights into the realm of customer service. This entry-level position aims to offer you practical exposure to addressing customer concerns and elevating their overall satisfaction with our organization. You will be equipped with training and mentorship to enhance your competencies and advance in the domain of customer support. Your primary duties will revolve around promptly addressing customer inquiries through various channels such as phone calls, emails, or chat services. Additionally, you will play a crucial role in helping to resolve any product- or service-related issues that customers may encounter. It will be essential for you to maintain precise customer records and feedback to ensure seamless service delivery. Familiarizing yourself with company policies and operational systems will be pivotal in providing effective support to our clientele. Furthermore, you will collaborate closely with senior support personnel to collectively enhance the quality of our services. The ideal candidate for this role will possess excellent communication skills, a proactive problem-solving approach, and a keen eagerness to acquire new knowledge within a fast-paced setting. This position not only serves as a stepping stone for your professional development but also opens doors for potential career progression opportunities within our esteemed organization. Join us today to embark on an enriching journey towards honing your skills and thriving in the customer support domain.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As an Inside Sales Manager, you will be responsible for setting and tracking sales targets in alignment with company goals. Your role will involve developing and implementing effective sales strategies and processes to enhance productivity and conversion rates. By monitoring key performance metrics and analyzing sales data, you will provide actionable insights to improve overall sales performance. Your primary focus will be on driving customer acquisition and retention through proactive engagement and relationship-building. Collaboration with marketing, product, and customer success teams is essential to optimize lead generation and enhance the customer experience. Additionally, conducting regular sales training sessions to improve product knowledge and sales techniques will be part of your responsibilities. Utilizing CRM tools for tracking sales activities, pipeline management, and reporting will be crucial in your role. You will also be expected to address customer inquiries and resolve escalations promptly to ensure customer satisfaction. Staying updated with industry trends and market conditions is important to adjust strategies accordingly for better sales outcomes. To qualify for this position, you should hold a Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Previous experience as an Inside Sales Manager or in a similar sales leadership role is essential. Strong leadership and team management skills are required, along with excellent communication, negotiation, and interpersonal abilities. Proficiency in CRM software such as Salesforce or HubSpot, as well as sales analytics, is necessary. The ability to thrive in a fast-paced, target-driven environment, coupled with a strategic mindset and problem-solving attitude, will contribute to your success in this role. Strong organizational and time management skills will also be beneficial for effectively managing sales operations.,

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1.0 - 5.0 years

0 Lacs

punjab

On-site

The position of Customer Support Executive (International Voice Process UK Logistics) is based in Mohali and involves handling inbound and outbound customer calls for UK-based logistics clients. In this role, you will be responsible for providing timely and accurate resolutions to queries and concerns, communicating effectively and professionally with customers, addressing logistics-related inquiries, tracking shipments, and coordinating with internal teams to ensure customer satisfaction. It is essential to maintain records of customer interactions, follow up as necessary, adhere to process guidelines and quality standards, provide feedback for process improvement, and contribute to a positive team environment. The ideal candidate should possess excellent communication skills in English, both verbal and written, strong interpersonal skills, and a confident, customer-focused approach. Additionally, the ability to work in rotational shifts as per UK business hours, a problem-solving attitude, and a willingness to learn new processes are required. Freshers and candidates with prior BPO/voice process experience are encouraged to apply. Basic computer proficiency and familiarity with CRM tools are considered advantageous. Preferred attributes for this role include prior experience in an international voice process or UK logistics support, the ability to handle high-pressure situations and resolve issues efficiently, as well as strong attention to detail and organizational skills. Joining this role offers an opportunity to work with a leading UK logistics process, a dynamic work environment with growth opportunities, and comprehensive training and support for career development. This is a full-time, permanent position suitable for both freshers and experienced candidates. Benefits include a flexible schedule, health insurance, leave encashment, life insurance, paid sick time, paid time off, and provident fund. The work schedule may involve evening shifts, fixed shifts, rotational shifts, or UK shifts. The work location is in person. Thank you for considering this exciting opportunity to join our team as a Customer Support Executive in the UK Logistics International Voice Process.,

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2.0 - 6.0 years

0 Lacs

sonipat, haryana

On-site

As a part of this role, you will be responsible for handling queries related to salaries, deductions, and reimbursements. Additionally, you will play a crucial role in supporting the hiring process for Blue Collar employees, including coordinating with internal departments to gather hiring requirements. Your tasks will also involve scheduling interviews, maintaining candidate databases, and assisting with Onboarding documentation. To excel in this position, you must possess strong organizational and multitasking abilities. Analytical thinking skills are essential for evaluating different options effectively. Advanced experience in MS Excel is a mandatory requirement for this role. A proactive approach coupled with a problem-solving attitude will be key traits that you should bring to the table. Furthermore, you should have strong negotiation and vendor management skills to thrive in this role. In terms of qualifications, a MBA/PGDM in HR or Finance is required. Demonstrated academic excellence is also mandatory, preferably with a score above 70% in both 10th and 12th grades.,

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3.0 - 7.0 years

0 - 0 Lacs

thrissur, kerala

On-site

As a candidate for the role, you should possess a range of core skills that are essential for effectively managing business operations. This includes a solid understanding of day-to-day business activities, standard operating procedures (SOPs), and operational standards. You should also be proficient in preparing MIS reports, tracking performance metrics, and maintaining structured records to ensure smooth operations. Your analytical skills will be crucial in interpreting data, identifying gaps, and recommending improvements to enhance overall efficiency. Strong communication skills in both English and Malayalam, both written and verbal, are necessary to build relationships with franchise partners, staff, and vendors. You should also be adept at resolving conflicts and handling concerns or escalations from team members with tact and diplomacy. In terms of technical skills, proficiency in MS Office, especially Excel for generating reports and dashboards, is essential. You should also be skilled in email communication and documentation handling to ensure clear and professional correspondence with stakeholders. Effective organizational skills, including multitasking, attention to detail, and time management, will help you prioritize tasks and meet reporting deadlines efficiently. As a proactive and self-driven individual, you should be able to take initiative and demonstrate a problem-solving attitude when faced with challenges. Maintaining confidentiality and integrity while handling sensitive business information is crucial, along with the ability to adapt to diverse franchise partners and operational setups. Female candidates from Thrissur with 3-6 years of experience in franchise operations, business/operations coordination, and customer-facing businesses are preferred for this role. Experience in managing multiple outlets/branches, daily operations, staff coordination, and SOP implementation in sectors such as beauty & wellness, retail, F&B, education, or service will be advantageous. Previous roles as MIS executives or operations executives handling data reporting, audits, and documentation, including Excel dashboards, data analysis, and performance tracking, will be highly valued. The salary range for this position is 20,000/- to 35,000/- with additional benefits. To apply, please submit your latest photo and a brief CV to opsmgr.kl@naturals.in. This is a full-time, permanent position that requires in-person work at the specified location.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

The job is located in Gurugram with US Shift timings (6:30 pm to 3:30 am and 7:30 pm to 4:30 pm). As a part of this role, you will be responsible for conducting call evaluations and one-to-one feedback sessions to share quality feedback. You will also participate in calibration sessions and work towards establishing a positive work relationship by collaborating with other members of the Voice Quality and operations teams. To excel in this role, you should possess excellent written & verbal communication skills in English. Basic knowledge of Excel is required. You should have the ability to connect well within and outside the team, possess a problem-solving attitude, and handle problems and unexpected issues efficiently. Working both independently and in a group professionally to ensure timely task completion is crucial. Additionally, being responsible and punctual in reporting to the office on time is essential. The ideal candidate should have a minimum of 1-2 years of relevant experience to be considered for this position.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Research Analyst/Sr. Research Analyst in the Forensic Investigation department located in Gurugram, you will be responsible for conducting fraud investigations, Foreign Corrupt Practices Act (FCPA) and UK Bribery Act (UKBA) related investigations, and compliance/sanction reviews across various sectors. Your role will involve investigating allegations of kickbacks and other corrupt practices, conducting business research and research assignments in industries such as consumer goods, transportation, energy & utilities, insurance, IT sector, pharmaceuticals, FMCG, and automobile sectors for clients from EMEIA, America, Japan, and Asia Pacific regions. You will be expected to conduct extensive primary and secondary web-based research, perform due diligence and criminal background check investigations for national and international clients, and prepare reports based on media research, site visits, compliance research, and various databases. Additionally, you will be required to analyze large amounts of data to report critical information related to Anti-Money Laundering activities and suspicious financial activities across multiple jurisdictions and countries. Your responsibilities will also include assessing customer profiles, monitoring industry watch lists, and ensuring compliance with Know Your Customer efforts. To excel in this role, you must possess a drive for results and a problem-solving attitude. Exceptional verbal, written, and interpersonal communication skills are essential, along with the ability to communicate complex information clearly and accurately to all levels. Attention to detail in investigations, analysis, and writing is crucial, as well as maintaining a high level of professionalism, self-motivation, and a sense of urgency. You should have a graduation/post-graduation in any discipline or equivalent, with preference given to CA, CFE, and MBA graduates. Ideally, you will have at least 2 years of related experience, including a minimum of 1 year of experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigations, or verifications. You should have a proven ability to analyze large amounts of data and make logical and supported recommendations based on complex information sets. Your role will require you to exercise good judgment in making decisions or recommendations related to case investigations and document your findings in the manual and automated process case management system. If you are passionate about conducting in-depth investigations, have a keen eye for detail, and enjoy working in a fast-paced environment, this role offers an exciting opportunity to contribute to the detection and prevention of financial crimes while working with clients from diverse industries and regions.,

Posted 3 weeks ago

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2.0 - 6.0 years

0 Lacs

jaipur, rajasthan

On-site

You will be responsible for leading a sales team in the logistic/courier industry. Your key responsibilities will include cold calling, sales closures, client acquisition, business development, revenue generation, relationship management, team handling, referential lead generation, and sales management. You will also be in charge of managing the complete sales process, account management, and maintaining a problem-solving attitude. It will be crucial for you to coordinate with internal teams such as operations, finance, and IT for smooth business functioning and development. To qualify for this role, you should have 2 to 4 years of experience in the banking/financial industry. Excellent communication skills, client servicing and selling ability, as well as strong problem-solving skills are essential. Previous experience in e-commerce logistics is preferred. If you are someone with excellent communication skills, a passion for sales, and the ability to lead a team effectively, we encourage you to apply for this position. (Note: This is a summary of the job description provided. For complete details, please refer to the original job posting.),

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10.0 - 14.0 years

0 Lacs

kochi, kerala

On-site

You will be responsible for managing the sales and distribution of Saras branded food products in the southern districts of KERALA as an Area Sales Manager. Your primary duties will include closely supervising a team of salespeople on the ground and ensuring the achievement of set business goals. To excel in this role, you should possess excellent communication skills and a strategic mindset. Strong organizational skills and a problem-solving attitude are essential for effectively coordinating sales activities in the region. The ideal candidate will have a minimum of 10 years of experience, with at least five years in an FMCG organization. Additionally, you should be below 35 years of age and hold a Graduate or MBA degree. Availability to travel within the designated area is required to oversee sales operations and meet with clients. You must also demonstrate the ability to measure and analyze key performance indicators to drive business growth. If you meet these qualifications and are ready to take on this challenging role, we encourage you to apply and join our dynamic team.,

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2.0 - 6.0 years

0 Lacs

jaipur, rajasthan

On-site

You will be responsible for driving end-to-end B2C sales for domestic and international travel packages at Thrillophilia. Your main focus will be to achieve monthly and quarterly revenue targets through consultative sales. You will manage leads generated via inbound channels such as the website, social media, and CRM, converting them into successful bookings. Customizing and pitching travel itineraries based on client preferences and budgets will be a crucial part of your role, along with upselling premium travel services, add-ons, and customized experiences. As the single point of contact from query to trip closure, you will need to maintain high-quality customer experience and ensure timely follow-ups. Building long-term relationships with customers to ensure repeat business and referrals will be essential. You will also handle escalations, provide post-sales support, and ensure overall customer satisfaction. Identifying and onboarding new travel partners, DMCs, and service providers will be part of your responsibilities. Working on supplier negotiations to improve pricing, availability, and margins is key. Collaboration with marketing and content teams to launch new experiences will also be part of your role. Maintaining daily sales pipeline reports and CRM updates will be important for tracking progress. Providing market insights on trending destinations, competitor pricing, and customer feedback will help in driving business decisions. Analyzing sales data and suggesting improvements in process, pricing, and package offerings will also be required. Key Skills Required: - Strong communication and negotiation skills. - Passion for travel and understanding of travel products. - Problem-solving attitude and ability to work under targets. - Prior experience in sales, business development, or travel consulting. - Knowledge of CRM tools like Zoho, Freshdesk, or Salesforce is a plus. Eligibility Criteria: - Bachelor's degree in any discipline; MBA or travel & tourism specialization is a plus. - 2-5 years of experience in sales or business development, preferably in travel, hospitality, or e-commerce. - Flexibility to work on weekends and in rotational shifts based on demand. At Thrillophilia, we are dedicated to making travel planning and booking effortless for travelers. Our platform offers over 25,000 experiences and 2,500 holiday packages in 150+ destinations, catering to various travel preferences. We aim to provide memorable experiences and inspire travelers worldwide. With a strong team driven by a passion for travel, technology, marketing, and partnerships, we have received recognition and accolades in the industry. If you are a motivated sales professional with a passion for international travel and adventure, we welcome you to join our team at Thrillophilia.,

Posted 1 month ago

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