27 Platform Configuration Jobs

As an experienced Apigee Architect, your role will involve architecting end-to-end API management solutions using the Apigee platform. You will need to consider scalability, security, and performance requirements while designing RESTful APIs and defining API specifications. Establishing API design best practices to ensure consistency, usability, and maintainability will be crucial for success. Your responsibilities will also include configuring and customizing the Apigee platform to implement API proxies, policies, security mechanisms, and traffic management strategies. Integration with backend systems, cloud services, and external APIs will enable seamless data exchange and interoperability...

Role Description We are seeking an ITSM Consultant with strong experience in Freshservice or ServiceNow to work closely with our Australian clients. You will lead platform configurations, service operations, ITSM process improvements, and ongoing service management. This is a client-facing role requiring excellent communication, platform skills, and the ability to work during Australian business hours. Key Responsibilities Collaborate with customers to understand business needs and ITSM processes. Conduct workshops, gather requirements, and translate them into solution designs. Configure and customise Freshservice or ServiceNow (forms, workflows, automations, SLAs, notifications, catalog ite...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises a...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises a...

Run project kick-off, define implementation plan, consult on post-launch activities, and facilitate project review meetings. Create and manage implementation and program launch plans in collaboration with customer stakeholders and in accordance with their purchased services package(s) and stated business outcomes Prepare customer teams to successfully manage MindTickle. This includes enabling the people (Program Manager, MindTickle Admins, Content Authors) and putting in place the processes required so they can move forward successfully and independently Advise on configuration for the MindTickle platform, including user administration, content organization, reports, and analytics Build trus...

Minimum qualifications: Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist - ITSM (CIS-ITSM). 4 years of experience with the ServiceNow ITSM Professional suite (Incident, Problem, Change, Request), including custom application development, scripting (JavaScript, GlideAPIs), and platform configuration. Experience designing and implementing the ServiceNow Common Service Data Model (CSDM) framework in an enterprise environment. Experience in ServiceNow integrations using REST, SOAP, and IntegrationHub. Experience in Servic...

Role Overview: As a Salesforce Senior Consultant at NTT DATA in Hyderabad, Telangana, India, you will be responsible for leading the administration, optimization, and governance of the Salesforce ecosystem within the organization. Your role will involve managing a team of Salesforce administrators, ensuring best practices in platform configuration, and collaborating with business and technical teams to deliver scalable CRM solutions that improve customer engagement and operational efficiency. Key Responsibilities: - Leadership & Strategy: - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement a Salesforce administration strategy align...

Role Overview: As a Salesforce Senior Consultant at NTT DATA, your primary responsibility will be to lead the administration, optimization, and governance of the Salesforce ecosystem within the organization. You will be managing a team of Salesforce administrators, ensuring best practices in platform configuration, and collaborating with business and technical teams to deliver scalable CRM solutions that enhance customer engagement and operational efficiency. Key Responsibilities: - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement Salesforce administration strategy aligned with business goals. - Collaborate with business leaders, ...

As the Set Up Manager at Deltatre, you will be responsible for onboarding new clients onto D3s Volt OTT platform with clarity, confidence, and efficiency. Your role will involve guiding clients through the setup process, coordinating activities, communicating dependencies, and ensuring clients are supported in adopting Volts features and workflows for long-term success. **Key Responsibilities:** - Lead and oversee the onboarding process for new clients onto the Volt OTT platform, ensuring a smooth, timely, and high-quality setup experience. - Manage multiple clients at different stages of the onboarding life cycles simultaneously. - Act as the primary point of contact for clients, providing ...

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life As part of our HR Digital and AI Transformation, the HR organization is advancing a bold, future-focused strategy to build a digital-first operating model that redefines how HR delivers value. Our vision is to harness the power of AIparticularly Agentic AI platformsto create frictionless, personalized employee experiences, unlock innovation, and drive operational excellence. As a senior AI solution engineer, you will help drive intelli...

Job Description About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-e...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Job Description Job Description Lead end-to-end implementation of Sprinklr's CCaaS solutions for complex enterprise clients across diverse industries, ensuring scalability, performance, and long-term va...

Overview As an Implementation & Configuration Specialist (ICS), you will be responsible for all technical configuration tasks that support the implementation of Radancy's digital solutions. This role is designed to centralize and streamline configuration activities, allowing Digital Project Managers to focus on core project management duties. The ideal ICS is detail-oriented, technically proficient, and thrives in a collaborative environment, working closely with project managers, creative, UI, QA, and product teams. Responsibilities What does a great Implementation & Configuration Specialist do Owns platform admin setup and configuration for new and existing projects Manages customer domain...

As a Project Lead in Data Aggregation for life science firms, your role involves overseeing and developing projects related to Data Aggregation systems (specialty pharmacy, hub, specialty distributor, 3PL). You will be responsible for delivering quality client services within expected timeframes and budgets. Your key responsibilities include: - Developing data management and reporting suites for patient and channel data. - Summarizing data and identifying insights, trends, and patterns. - Advising on strategy, team resources, and deadlines, and performing data investigation and platform configuration tasks as necessary. - Defining project scope, conducting issue analysis, and collaborating w...

As a Project Lead in Data Aggregation for life science firms, your role involves overseeing and developing various Data Aggregation projects, ensuring quality client services, and managing client interactions. You will be responsible for developing data management and reporting suites, identifying data insights, trends, and patterns, as well as advising on strategy and team resources. Your key responsibilities include: - Leading Data Aggregation projects and capabilities related to specialty pharmacy, hub, specialty distributor, and 3PL - Developing data management and reporting suites for patient and channel data - Summarizing data and identifying insights, trends, and patterns - Advising o...

The Set Up Manager is responsible for onboarding new clients onto D3's Volt OTT platform, guiding them through setup with clarity, confidence, and efficiency. Acting as the primary liaison, this role coordinates setup activities, communicates dependencies, and ensures clients are supported in adopting Volt's features and workflows. By coordinating cross-functional teams and configuring core platform elements, the Set Up Manager delivers a client-ready service that and sets the foundation for long-term success. The role will be hybrid with at least 2 days per week working from our office based in Mumbai in the Goregaon area. Responsibilities Client Onboarding Management Lead and oversee the o...

Role Responsibilities: Configure Sprinklr solutions based on customer needs and platform best practices. Act as a key contact for clients, managing onboarding, training, and escalations. Deliver consulting support and insights across various project phases. Collaborate with internal teams to ensure product adoption and operational excellence. Key Deliverables: Execute platform deployments ensuring alignment with future client needs. Conduct platform health checks and recommend upgrades or enhancements. Train customer users to maximize platform utility and satisfaction. Analyze and address performance issues, escalating where necessary.

Role Responsibilities: Configure Sprinklr solutions based on customer needs and platform best practices. Act as a key contact for clients, managing onboarding, training, and escalations. Deliver consulting support and insights across various project phases. Collaborate with internal teams to ensure product adoption and operational excellence. Key Deliverables: Execute platform deployments ensuring alignment with future client needs. Conduct platform health checks and recommend upgrades or enhancements. Train customer users to maximize platform utility and satisfaction. Analyze and address performance issues, escalating where necessary.

About Us We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management . Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia , we are transforming how buildings operate with cutting-edge IoT technology. Role Overview We are seeking a detail-oriented and process-driven professional to join our Global Delivery and Onboarding team as a Software Onboarding Associate . This role is critical in ensuring a smooth SaaS platform onboarding for our clients by handling data entry, system configuration, and readiness activities that enable a...

As a Solutions Engineer, you will have the opportunity to work closely with Manufacturing & Energy industry customers in Delhi NCR, India, showcasing the capabilities of Salesforce applications and platform to drive business outcomes through technology solutions. You will engage with organizations across various sectors, focusing on articulating a compelling business value proposition centered on transformation. Your role will involve communicating the importance of change, positioning Salesforce as a crucial partner in the journey, and emphasizing the necessity of embracing change now. Your typical day will involve conducting discovery calls to understand customer business requirements, col...

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals spanning across 30+ countries, we are motivated by our innate curiosity, entrepreneurial agility, and commitment to creating enduring value for our clients. Fueled by our purpose - the relentless pursuit of a world that works better for people - we cater to and transform leading enterprises, including the Fortune Global 500, leveraging our profound business and industry expertise, digital operations services, and proficiency in data, technology, and AI. We are currently looking for a Senior Manager, Salesforce AI Technical Architect...

As an integral part of Cyberpwn, you will be supporting practice leads in engaging with customers, assisting in pre-sales activities like developing Proof of Concepts (POCs), actively participating in engagements to deliver top-notch solutions, and handling implementations effectively. Your role will involve gathering information, conducting User Acceptance Testing (UAT), and running user awareness programs related to projects. You will be open to learning new solutions and platforms while supporting the team in issue resolution and optimal delivery. Your technical expertise will include proficiency in CyberArk Privileged Access Security (PAS) deployment, including components such as CPM, PV...

As a skilled and proactive ProcessUnity Administrator, your main responsibility will be to support the implementation, configuration, and ongoing maintenance of the ProcessUnity platform. Your role will play a vital part in ensuring that the system is optimized for performance, aligned with business needs, and effectively supports third-party risk management and other governance workflows. Your key responsibilities will include designing and configuring workflows, forms, dashboards, and reports within ProcessUnity. You will also customize data models and user roles to meet organizational requirements and implement best practices for third-party onboarding, assessments, and issue tracking. In...

Job Title: Lead/Implementation Consultant Core responsibilities: Lead requirements discovery sessions. Platform and configuration consultancy. Mapping of Customer use cases and business requirements to product capabilities. Build Training Schedule and deliver sessions. Build Platform Configuration. Demonstration of configured products. Perform QA, testing and UAT

Key Skills: AI data platforms, platform configuration, incident response, SLA management, root cause analysis, monitoring, documentation, troubleshooting, performance optimization, collaboration, reporting. Roles and Responsibilities: Administer, manage, and configure ADB's AI Data Platforms to meet defined business requirements. Collaborate with business analysis teams and business units to translate requirements into actionable platform configurations. Partner with Engineering Leads to align implementation plans and support operational needs. Maintain comprehensive documentation on platform configurations, procedures, and best practices. Work closely with Engineering Leads to manage incide...