16 Platform Configuration Jobs

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Job Description Job Description Lead end-to-end implementation of Sprinklr's CCaaS solutions for complex enterprise clients across diverse industries, ensuring scalability, performance, and long-term va...

Overview As an Implementation & Configuration Specialist (ICS), you will be responsible for all technical configuration tasks that support the implementation of Radancy's digital solutions. This role is designed to centralize and streamline configuration activities, allowing Digital Project Managers to focus on core project management duties. The ideal ICS is detail-oriented, technically proficient, and thrives in a collaborative environment, working closely with project managers, creative, UI, QA, and product teams. Responsibilities What does a great Implementation & Configuration Specialist do Owns platform admin setup and configuration for new and existing projects Manages customer domain...

As a Project Lead in Data Aggregation for life science firms, your role involves overseeing and developing projects related to Data Aggregation systems (specialty pharmacy, hub, specialty distributor, 3PL). You will be responsible for delivering quality client services within expected timeframes and budgets. Your key responsibilities include: - Developing data management and reporting suites for patient and channel data. - Summarizing data and identifying insights, trends, and patterns. - Advising on strategy, team resources, and deadlines, and performing data investigation and platform configuration tasks as necessary. - Defining project scope, conducting issue analysis, and collaborating w...

As a Project Lead in Data Aggregation for life science firms, your role involves overseeing and developing various Data Aggregation projects, ensuring quality client services, and managing client interactions. You will be responsible for developing data management and reporting suites, identifying data insights, trends, and patterns, as well as advising on strategy and team resources. Your key responsibilities include: - Leading Data Aggregation projects and capabilities related to specialty pharmacy, hub, specialty distributor, and 3PL - Developing data management and reporting suites for patient and channel data - Summarizing data and identifying insights, trends, and patterns - Advising o...

The Set Up Manager is responsible for onboarding new clients onto D3's Volt OTT platform, guiding them through setup with clarity, confidence, and efficiency. Acting as the primary liaison, this role coordinates setup activities, communicates dependencies, and ensures clients are supported in adopting Volt's features and workflows. By coordinating cross-functional teams and configuring core platform elements, the Set Up Manager delivers a client-ready service that and sets the foundation for long-term success. The role will be hybrid with at least 2 days per week working from our office based in Mumbai in the Goregaon area. Responsibilities Client Onboarding Management Lead and oversee the o...

Role Responsibilities: Configure Sprinklr solutions based on customer needs and platform best practices. Act as a key contact for clients, managing onboarding, training, and escalations. Deliver consulting support and insights across various project phases. Collaborate with internal teams to ensure product adoption and operational excellence. Key Deliverables: Execute platform deployments ensuring alignment with future client needs. Conduct platform health checks and recommend upgrades or enhancements. Train customer users to maximize platform utility and satisfaction. Analyze and address performance issues, escalating where necessary.

Role Responsibilities: Configure Sprinklr solutions based on customer needs and platform best practices. Act as a key contact for clients, managing onboarding, training, and escalations. Deliver consulting support and insights across various project phases. Collaborate with internal teams to ensure product adoption and operational excellence. Key Deliverables: Execute platform deployments ensuring alignment with future client needs. Conduct platform health checks and recommend upgrades or enhancements. Train customer users to maximize platform utility and satisfaction. Analyze and address performance issues, escalating where necessary.

About Us We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management . Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia , we are transforming how buildings operate with cutting-edge IoT technology. Role Overview We are seeking a detail-oriented and process-driven professional to join our Global Delivery and Onboarding team as a Software Onboarding Associate . This role is critical in ensuring a smooth SaaS platform onboarding for our clients by handling data entry, system configuration, and readiness activities that enable a...

As a Solutions Engineer, you will have the opportunity to work closely with Manufacturing & Energy industry customers in Delhi NCR, India, showcasing the capabilities of Salesforce applications and platform to drive business outcomes through technology solutions. You will engage with organizations across various sectors, focusing on articulating a compelling business value proposition centered on transformation. Your role will involve communicating the importance of change, positioning Salesforce as a crucial partner in the journey, and emphasizing the necessity of embracing change now. Your typical day will involve conducting discovery calls to understand customer business requirements, col...

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals spanning across 30+ countries, we are motivated by our innate curiosity, entrepreneurial agility, and commitment to creating enduring value for our clients. Fueled by our purpose - the relentless pursuit of a world that works better for people - we cater to and transform leading enterprises, including the Fortune Global 500, leveraging our profound business and industry expertise, digital operations services, and proficiency in data, technology, and AI. We are currently looking for a Senior Manager, Salesforce AI Technical Architect...

As an integral part of Cyberpwn, you will be supporting practice leads in engaging with customers, assisting in pre-sales activities like developing Proof of Concepts (POCs), actively participating in engagements to deliver top-notch solutions, and handling implementations effectively. Your role will involve gathering information, conducting User Acceptance Testing (UAT), and running user awareness programs related to projects. You will be open to learning new solutions and platforms while supporting the team in issue resolution and optimal delivery. Your technical expertise will include proficiency in CyberArk Privileged Access Security (PAS) deployment, including components such as CPM, PV...

As a skilled and proactive ProcessUnity Administrator, your main responsibility will be to support the implementation, configuration, and ongoing maintenance of the ProcessUnity platform. Your role will play a vital part in ensuring that the system is optimized for performance, aligned with business needs, and effectively supports third-party risk management and other governance workflows. Your key responsibilities will include designing and configuring workflows, forms, dashboards, and reports within ProcessUnity. You will also customize data models and user roles to meet organizational requirements and implement best practices for third-party onboarding, assessments, and issue tracking. In...

Job Title: Lead/Implementation Consultant Core responsibilities: Lead requirements discovery sessions. Platform and configuration consultancy. Mapping of Customer use cases and business requirements to product capabilities. Build Training Schedule and deliver sessions. Build Platform Configuration. Demonstration of configured products. Perform QA, testing and UAT

Key Skills: AI data platforms, platform configuration, incident response, SLA management, root cause analysis, monitoring, documentation, troubleshooting, performance optimization, collaboration, reporting. Roles and Responsibilities: Administer, manage, and configure ADB's AI Data Platforms to meet defined business requirements. Collaborate with business analysis teams and business units to translate requirements into actionable platform configurations. Partner with Engineering Leads to align implementation plans and support operational needs. Maintain comprehensive documentation on platform configurations, procedures, and best practices. Work closely with Engineering Leads to manage incide...

• Lead discovery efforts to gather necessary information from clients and internal team members to appropriately understand business needs and solution requirements for lead management and B2B digital marketing efforts Required Candidate profile Minimum of 5 years working with Marketo and CRM systems as a Marketo Lead or Architect, with demonstrated experience leading 3+ Marketo implementation projects

Experience - 5 to 7yrs Job Description: We are looking for a ServiceNow Developer with strong hands-on experience in CSM and FSM modules (mandatory). The candidate must be proficient in ServiceNow scripting (JavaScript), Flow Designer, and platform configuration. Experience in integrating ServiceNow with external systems using REST/SOAP APIs is required. Knowledge of Service Portal, CMDB, and ITSM modules is an added advantage. Strong problem-solving skills and the ability to work with cross-functional teams are essential.