Oracle Hcm Techno Functional Consultant

Job Title:

Job Location:

Working Model

Shift

Job Summary:

HCM Techno-Functional Systems Consultant

Key Responsibilities:

• Provide production support for Oracle HCM Cloud modules, HCM extracts, reporting tools (Oracle BIP), and system integrations.
• Collaborate with technical and project teams to resolve system/application-specific issues.
• Manage vendor performance, ensuring adherence to SLA, KPI, and ITIL operational standards.
• Lead efforts to resolve Service Improvement Plans (SIPs) and identify operational bottlenecks.
• Plan and perform complex system configurations and impact analysis of system changes.
• Manage stability, availability, and performance of enterprise systems.
• Create and maintain detailed system configuration documentation and SOPs.
• Drive continuous improvement through customer feedback and proactive performance optimization.
• Lead software changes into production and non-production environments.
• Conduct performance tuning and recommend preventive measures for recurring problems.
• Evaluate and plan new application package requirements..
  

Minimum Qualifications:

• Education:

  Bachelors degree in Computer Science, Engineering, or related field OR 11 years total IT/operations experience in lieu of degree

• Experience:

  Minimum

  4 years

  technical

  and

  functional experience in Oracle HCM Cloud modules, HCM extracts, Oracle BIP, and system integrationsMinimum

  5 years

  in end-to-end application production supportMinimum

  2 years

  in a lead role working with IT or operational teams

Preferred Qualifications:

• 5+ years in administration & configuration of large off-the-shelf applications
• Experience interacting with senior leadership (Director-level and above)
• Leadership experience in large, matrixed organizations
• Vendor management experience
• Strong documentation & SOP writing skills
• Excellent client interaction & requirement gathering abilities
• Strong troubleshooting and problem-solving skills
  

Key Skills:

Oracle HCM Cloud, HCM Extracts, Oracle BI Publisher (BIP), System Integrations, Application Production Support, ITIL Standards, Vendor Management, Performance Tuning, SOP Documentation, Client Communication, Troubleshooting