Oracle Fusion Cloud ERP Technical - Senior Consultant

In Oracle Customer Success Services, you will be part of an international team dedicated to driving customer success through innovation and expertise. Working with a diverse range of customers, you will manage the full lifecycle of delivery and services, ensuring tangible impact on each project. As a member of a collaborative environment that values teamwork and mutual success, you will have the opportunity to enhance your skills and credentials by engaging with cutting-edge technologies and methodologies. Key Responsibilities: - Engage with business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion ERP solutions. - Provide excellence in customer service support, including tracking incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. - Interact directly with customers, take ownership of customer issues, and follow through on all assignments. - Consult with management in directing the resolution of critical customer situations. - Share knowledge with teammates through formal training sessions and creation/review of Knowledge Articles. - Stay updated on Oracle ERP advancements, recommend best practices, and contribute to a collaborative, knowledge-sharing team culture. Qualifications & Skills: Mandatory: - Bachelor's degree (BE, BTech, MCA). - Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on any SaaS ERP modules like SaaS ERP Finance AR, AP, Revenue Management, Collections, Expenses, etc. - Proficiency in SQL with good knowledge expected in at least one of the following Fusion technologies: FBDI, Reporting Tools - Fusion BIP/OTBI/FRS. - Hands-on Configuration experience in various areas including SQL & PLSQL, HDL, Extract, BI Publisher, OTBI, Conversion, Security, Approvals, Integrations, CS/Webservices, AI. - Strong analytical and problem-solving skills with the ability to relate product functionality to business processes. - Ability to thrive in a fast-paced, dynamic environment with minimal supervision. Good-to-Have: - Excellent communication and interaction skills, including stakeholder and team facilitation. - Knowledge of Fusion Cloud architecture, setup manager, and activities. - Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources. - Strong learning orientation to keep abreast of emerging business models/processes and technology features. Self-Assessment Questions: - Can you confidently translate complex business and financial requirements into technical Oracle ERP specifications and solutions - Do you have hands-on experience implementing and supporting Oracle ERP Cloud products - Are you skilled in supporting custom integrations and automations using SaaS Data Integrations - Have you successfully supported diverse financial processes in previous ERP projects - Are you able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment ,