Operations Manager E-commerce & Supply Chain

As an Operations Manager at Enhanced Labs, an international supplement company specializing in bodybuilding and biohacking products, your role will be crucial in optimizing e-commerce workflows, managing suppliers, overseeing inventory, and ensuring a seamless customer delivery experience with a focus on Shopify-based operations. **Key Responsibilities:** - Oversee day-to-day e-commerce operations using Shopify, including order tracking, shipping coordination, and maintaining inventory accuracy. - Manage procurement and supply chain processes such as vendor communications, purchase orders, restocking, and demand forecasting. - Ensure timely product fulfillment by coordinating with 3PLs, warehouses, and courier partners. - Monitor and optimize inventory levels to prevent stockouts or overstock situations. - Collaborate with Marketing, Finance, and Customer Support teams to ensure smooth campaign and sales execution. - Maintain and analyze operations dashboards to track orders, inventory, fulfillment times, cost per order, etc. - Ensure Standard Operating Procedures (SOPs) are documented, efficient, and followed across operational workflows. - Identify areas for automation, cost-saving, and efficiency improvements in systems and tools. - Coordinate with international vendors, customs brokers, and logistics providers for cross-border shipments. **Requirements & Qualifications:** - 3+ years of experience in e-commerce operations, logistics, or supply chain management. - Strong hands-on experience with Shopify, including backend operations, app integrations, and fulfillment workflows. - Solid understanding of procurement, inventory planning, and vendor management. - Experience working with 3PL providers, warehouses, and shipping platforms. - Proficiency in tools like Excel/Google Sheets, project management software, and inventory platforms. - Strong analytical and organizational skills with high attention to detail. - Excellent communication skills for effective cross-functional coordination. - Experience in the health, wellness, or supplements industry is a plus. In addition to the challenging and rewarding responsibilities, as part of the Enhanced Labs team, you can look forward to a competitive salary, performance bonuses, a hybrid work setup, a passionate and collaborative team environment, a high-impact role in a mission-driven company, and opportunities for professional growth and global exposure.,