Operations Lead

Livspace

3 - 5 years

4 - 5 Lacs

noida

Posted:4 hours ago| Platform:

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Skills Required

lead operations operations management project management team management production operations leadership logistics team warehouse coordination excel operations residential team leading vendor design civil leadership customer experience sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams.

Roles and Responsibilities

Single point of contact for the customer during the execution phase of their home interiors.
Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
Receive materials from Warehouse and to validate the same as per Order / BOQ.
Day today coordination and foster teamwork between all the project stakeholders.
Share the daily progress report for the installation works with the customer.
Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
Directing the Installation team simultaneously to safely execute the work according to the design plan.
Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.

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