Operations Executive

Job Title: Operations Executive

Experience: 1+ Years
Location: Gurugram (Work from Office)
Notice Period: Immediate Joiners Preferred

Role Overview

We are seeking a detail-oriented and proactive Operations Executive to support our day-to-day business operations and assist in key project deliverables. The ideal candidate will have strong coordination and communication skills, proficiency in Excel, and the ability to liaise with internal teams, external vendors, and partners to ensure smooth operational workflows.

Key Responsibilities

• Provide operational support across departments, ensuring timely and efficient execution of tasks.
• Assist senior team members in project tracking and deliverables.
• Support the sales team by preparing quotations, tracking orders, and managing relevant documentation.
• Coordinate with vendors and suppliers for quotations, purchase orders, and agreements.
• Maintain and organize client documentation such as contracts, quotations, purchase/sales records, etc.
• Generate reports and maintain data using Excel (VLOOKUP, Pivot Tables, IF statements, etc.).
• Communicate with vendors and OEMs regarding pricing, timelines, and product/service availability.
• Draft and respond to business correspondence professionally; ensure follow-up on open tasks.
• Manage and maintain financial data including entry, reconciliation, and invoice follow-ups.

Candidate Requirements

• Graduate/Postgraduate minimum 1 year of relevant experience in operations or support roles.
• Willing to work in rotational shifts if required.
• Strong verbal and written communication skills.
• Good negotiation and vendor management skills.
• Proficient in Microsoft Excel and general documentation.
• Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.

Job Type: Full-time

Pay: Up to ₹450,000.00 per year

Application Question(s):

• Please rate your English communication skills out of 10 (1 is lowest and 10 is highest)
• Current CTC ?
• Expected CTC ?
• In how many days you can join if get shortlisted ?
• What is your detailed present location?
• Have you read the job description and comfortable to work on defined roles ?
• Comfortable to work completely from Gurugram office ?
• Sine this is a operational role , we might need you to work in rotational shift as well , are you ok with it ?
• Total years of experience in Operations / Service delivery management or similar in IT industry ?
• Have you handled the International IT customers in terms of Operations or Service delivery ?
• Please mention the experience you have in customer documentations (Quotations , Sales-Purchase order etc .)?
• Please mention the IT technologies you are aware of ?

Work Location: In person