Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in india
>
Cotiviti
>
Operations Engineer

Operations Engineer

Cotiviti

3 years

0 Lacs

india

Posted:1 day ago| Platform:

Apply

Skills Required

management installation configuration troubleshooting leadership engineering triage resolve addition development support server analysis testing service automation efficiency scalability migration code deployment test healthcare writing relational database sql java data api scripting aws kubernetes communication

Work Mode

On-site

Job Type

Full Time

Job Description

Overview

The Operations Engineer works primarily with enterprise customers of Edifecs/Cotiviti Encounter Management (EM) products, proactively assisting them with post- sales installation, configuration, upgrade, troubleshooting and day to day operational management. Responsibilities include taking a proactive leadership role working with the Engineering team and Customers to triage and resolve highly complex, technical, and application-related issues which impact product performance in customer-specific environments, or issues that directly hamper a broader customer adoption of Edifecs/Cotiviti EM product. In addition to working with customers, the Operations Engineer will routinely partner with our Development, Sustaining Engineering and Sales Engineering organizations to resolve support issues, document bugs, provide UAT on product builds, and ensure that new and newly upgraded server installations are successful.

Responsibilities

Provide support to enterprise clients related to the technical and functional aspects of the products.
Partner with Product Implementation and Development teams as necessary to deploy, configure, and troubleshoot issues.
Assist Product and Development team with performance and functional analysis and testing during release cycles of service packs, hot fixes etc.
Implement and maintain automation scripts for routine tasks, ensuring efficiency and scalability.
Perform regular upgrades, migration, code fixes and hot fix deployment as per requirement.
Host online troubleshooting and investigation sessions on customer’s production environments.
Collect all necessary problem details from customers to be able to effectively see the problem to resolution by driving effective RCA.
Consistently deliver a responsive and satisfying customer experience in every interaction, adeptly managing escalations when required.
Successfully reproduce customer issues in a controlled test environment.
Develop custom utilities and workarounds as needed to resolve critical issues reported by the customer.

Provide mentorship and task guidance to other team members.

Qualifications

Minimum requirements: Bachelor’s degree in engineering or master’s in computer science, Computer Information Systems, Computer Engineering, or related field,
plus 3 years of progressive experience in product support. Preferably in the healthcare industry,
3 years of experience reading and writing relational database queries using T-SQL or ANSI-SQL.
3 years of hands-on experience developing or supporting applications using one or more of the following technologies/languages: Jscript, Java, C# or VB.Net, Groovy
2 years of experience working with EDI (Electronic Data Interchange) and EDI systems, and knowledge of HIPAA.
2 years or more experience working with RDBMS, Web Applications, Tomcat, API’s and MFT etc.
2 years of experience modifying and supporting code or scripting development for automation.
Strong analytical and troubleshooting skills.
Familiarity with cloud platforms and technologies, for example AWS, Kubernetes etc.
Excellent spoken and written English communication skills.
Willingness to work in shifts.

More Jobs at Cotiviti

Python Developer

Hyderabad

4 - 7 yrs

INR 15 - 30 Lacs

Python Developer

Hyderabad

5 - 8 yrs

INR 18 - 22 Lacs

Qa Engineer

Hyderabad

6 - 9 yrs

INR 8 - 14 Lacs

Information Security Engineer

Hyderabad, Pune

4 - 8 yrs

INR 8 - 15 Lacs

Storage Administrator

Hyderabad

5 - 8 yrs

INR 9 - 15 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Java Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Java Skills

Practice Java coding challenges to boost your skills

Start Practicing Java Now

Cotiviti

Healthcare Analytics

Plano

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Operations Engineer