69 Operational Metrics Jobs

As a Full Stack Software Developer at our company, you will support the sales team by implementing process improvements, measuring performance, tracking analytics, and providing relevant insights. Your key responsibilities will include: - Collaborating with the Sales and Marketing departments to enhance the lead qualification process - Analyzing and reporting on campaign performance through reporting and dashboards - Simplifying processes to increase sales productivity and efficiency - Developing monthly content for executive presentations and board reporting - Tracking and analyzing key metrics such as pipeline growth, win/loss rates, and quota attainment - Managing the end-to-end process o...

As an operational assistant, your role will involve overseeing daily operational activities to ensure quality, compliance, and adherence to company standards. You will work on developing, implementing, and streamlining operational strategies to enhance efficiency. Monitoring key performance indicators (KPIs), analyzing operational metrics, identifying gaps, and recommending improvements will be crucial aspects of your responsibilities. Additionally, you will coordinate cross-functional efforts to facilitate smooth workflows between departments. Your role will also entail managing, supervising, and mentoring staff to achieve performance goals, including assisting in recruitment and training. ...

As a Sales Operation Manager at our company, you will play a crucial role in supporting the sales team and driving process improvement and efficiency. Your responsibilities will include: - Supporting the sales team with process improvement, measurement, tracking, and analytics relevant to their functional areas. - Partnering with the Sales and Marketing department to refine lead qualification processes, analyze and report on campaign performance using reporting and dashboards. - Enhancing sales productivity by simplifying processes and enabling the team to work smarter. - Creating monthly content for executive presentations and board reporting. - Tracking and analyzing key metrics such as pi...

As a Financial Reporting Analyst, your role is crucial in monitoring and managing operational efficiencies. You will be responsible for designing reports to aid in this process and assisting in the preparation of monthly reporting, rolling forecasts, and annual budgets. Your key responsibilities will include: - Building processes and tools to consolidate and automate revenue forecasting - Managing revenue activities through run rate and layering on key cost drivers such as Out of Scope, WIP to revenue conversion, sales funnel-based revenue forecast, and churn - Working closely with the sales and client relationships teams - Allocating costs accurately with inter-office entries to other servi...

As a seasoned Technical Office Manager with over 10 years of experience in administration, HR, and operational management within a technical environment, you will play a vital role in integrating administrative efficiency with technical delivery oversight. Your ITIL Certification is highly preferred as you will be responsible for tracking technical deliverables and ensuring adherence to service standards. Key Responsibilities: - Operational Tracking & Technical Oversight (ITIL Focus) - Implement and manage systems to track technical work progress for engineers (e.g., Oracle EBS support tasks, development projects). - Monitor and report on the achievement of Service Level Agreements (SLAs), e...

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation...

About 2070Health W Health has set up India's first healthcare focused Venture Studio called??2070Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 24 months include Elevate Now, Nivaan Care, Reveal Healthtech , BabyMD and Everhope Oncology. Responsibilities: Network Expansion & Onboarding Lead the onboarding and integration of new partner clinics onto the startup's platform Design and overse...

As a Business Process Analyst at our company, you will play a crucial role in driving operational efficiency and digital transformation initiatives. Your responsibilities will include: - Collaborating with Account Leaders and Delivery Managers to understand operational challenges and improvement opportunities. - Analyzing current processes, identifying inefficiencies, and proposing automation or optimization solutions using internal platforms such as Microsoft Power Platform and M365 Copilot. - Creating compelling business cases with ROI analysis, cost-benefit evaluation, and risk assessment to support project initiation and funding. - Driving the approval process with internal governance te...

Job Summary The Sr BA-Ops Excellence role is pivotal in driving operational improvements and efficiencies within the organization. With a focus on Six Sigma methodologies the candidate will analyze and optimize processes related to Changes and Endorsements. This hybrid role requires a dynamic individual who can adapt to rotational shifts and communicate effectively in English. Responsibilities Lead the analysis and optimization of operational processes to enhance efficiency and effectiveness. Oversee the implementation of Six Sigma methodologies to drive process improvements. Ensure implementation of cadences for reviewing process control, process efficiencies, client metric adherence & VOC....

Manager- Accounts Receivable- Medical Billing What you will do: This position will be responsible for managing the business operations which include delivery, processes, and people within medical billing team(s) in the Extended Business Office Services Department. They will manage day-to-day activities related to operations and will be responsible for driving delivery-specific process improvement initiatives in the department. Responsible for monitoring team level processes and ensuring SLAs for all clients/projects are met. Management of day-to-day operations, planning, and problem-solving on the floor with team leaders and/or team members. Mentoring, developing, and guiding junior staff an...

Role Overview: You will lead and manage underwriting operations across multiple teams to ensure high-quality outcomes within defined SLAs and turnaround times (TATs). Your strategic planning skills will optimize team performance, capacity planning, and resource utilization. Monitoring underwriting decisions for adherence to client guidelines and regulatory standards will be a crucial part of your responsibilities. Collaboration with quality, training, and compliance teams is essential to drive accuracy and reduce error rates. Your analytical skills will help in identifying process gaps and implementing improvement initiatives using Lean/Six Sigma methodologies. Effective communication and co...

As a Business Analyst in our company, you will play a crucial role in driving operational excellence and digital transformation. Your responsibilities will include: - Collaborating with Account Leaders and Delivery Managers to understand operational challenges and improvement opportunities. - Analyzing current processes, identifying inefficiencies, and proposing automation or optimization solutions using internal platforms such as Power Platform, M365 Copilot, etc. - Creating compelling business cases with ROI analysis, cost-benefit evaluation, and risk assessment to support project initiation and funding. - Driving the approval process with internal governance teams, ensuring alignment with...

As a Financial Controller Head at Ayur.AI, your role is pivotal in overseeing and managing all financial aspects of the company. Your key responsibilities include: - Preparation of monthly MIS and annual financial statements in compliance with Indian Accounting Standards and Companies Act - Conducting financial analysis to identify trends, variances, and opportunities for cost optimization and revenue enhancement - Developing profit center wise budgets and maintaining regular financial reports - Overseeing the implementation of Tally and other financial software for improved efficiency and accuracy - Ensuring adherence to all statutory compliance requirements including GST, TDS, income tax, ...

Role Overview: As a Team Leader of the Customer Support and Service team, you will play a crucial role in managing post-sales experience and membership renewal for personalized customers. Your primary responsibility will be to mentor and develop your team to meet service metrics guidelines and retain customers through exceptional communication and problem-solving skills. You will need to be proactive, patient, and able to work in a high-pressure environment to ensure customer satisfaction and achieve performance objectives. Key Responsibilities: - Manage post-sales experience and service of premium members. - Mentor and develop the team to meet service metrics guidelines. - Effectively manag...

Role: VP Strategy & Operations Experience: 20+ Years Job Location: Chennai About OJCommerce OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully-functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight p...

Role Overview: You will be an entry-level management position responsible for providing high-quality work products on customer engagements while overseeing a small team of consultants. Your responsibilities will include implementing Oracle products and technology to meet customer needs, demonstrating expertise in delivering functional and technical solutions, leading solution design and implementation, ensuring operational policies and best practices are followed, and providing coaching to team members. Key Responsibilities: - Perform varied and complex duties with independent judgment to implement Oracle products and technology - Apply Oracle methodology, company procedures, and leading pra...

Role Overview: As a Post-Execution Contract Management Specialist at Huron Consulting Group, you will be responsible for managing executed contracts in compliance with organizational policies, legal standards, and business needs. Your role will involve contract interpretation, risk assessment, and ensuring contractual compliance. You will collaborate with internal stakeholders and work closely with global teams to drive processes proactively. Key Responsibilities: - Support and help develop Huron's vendor management program for measuring and monitoring supplier performance and risk. - Review a wide range of supplier commercial agreements including master services agreements, staffing support...

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Manager for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network.As a Line Haul Manager, you will be responsible for executing carrier operations for the assigned city/regi...

Job Summary: We are seeking a highly skilled Patient Services Data & Analytics Specialist to support pharmaceutical business operations by transforming patient service, access, and adherence data into actionable insights. The ideal candidate will be responsible for analyzing patient experience, operational efficiency, and service quality metrics to drive performance improvement, enhance patient engagement, and support therapy adherence programs. This role will collaborate with cross-functional teams including Patient Support, Commercial, and Analytics to ensure data-driven decision-making across patient service operations. Key Responsibilities: Need Pharma Domain experienced. Analyze and int...

Role Overview: You will be an experienced professional services leader responsible for scaling a global delivery organization within the Salesforce Professional Services. Your main focus will be on creating and executing a delivery hub strategy that supports 25% YoY growth. Your responsibilities will include scaling delivery centers, attracting and developing talent, building technical expertise in cloud practices, assimilating new products and technologies, managing team utilization and operational metrics, and driving innovation and enhancement of global delivery offerings and practices. You will report to the VP of WW Global Delivery Centers. Key Responsibilities: - Build and scale a glob...

As a Project Manager at Hitachi Energy, your responsibilities will include: - Proficiently utilizing project management skills to manage projects end to end, focusing on Quality of Delivery and Process Efficiency. This involves tracking and controlling project timelines, resource allocation, identifying and mitigating risks, and being accountable for communication management. - Developing and managing strategic solutions for process improvements and back-office support for standard operations. - Working directly with India HR Delivery lead to drive initiatives/projects across HR Ops Service lines. - Collaborating with SEA & MEA Fos in HR Ops to drive standardization, streamlining, and automa...

Oversee day-to-day warehouse operations and ensure efficient utilization of space and resources. Implement and maintain safety procedures to create a safe working environment for warehouse staff. Manage and coordinate incoming and outgoing shipments, ensuring accuracy and timeliness. Monitor inventory levels regularly to avoid stockouts and overstock situations. Implement inventory tracking systems and conduct periodic stock audits. Work closely with the procurement team to maintain optimal stock levels based on production schedules and customer demands. Enforce strict quality control measures to ensure that all products meet industry standards. Ensure compliance with health, safety, and env...

As an experienced Tech Support Manager at Standard Chartered, your role involves collaborating with the Technology Management team to establish consistent messaging and strategy to propel Tech Management as a brand. You will be responsible for handling operational metrics and engaging with internal and external business stakeholders. Your key responsibilities will include: - Collaborating with the creation, review, and implementation of policies and procedures established by the group regulating the Bank. - Leveraging global expertise to identify, recommend, develop, implement, and support optimal technology solutions aligned with the Bank's strategic vision. - Applying and interpreting audi...

As a Order to Cash-Senior Associate for a reputed Big4 Client based in Gurgaon, your role involves the following responsibilities: - Assist in finalizing contractual and engagement terms and ensure seamless coordination with the partners and group controlling team. - Generate customer invoices from the billing tool in alignment with contracts and agreed terms of engagement. - Perform debtors ageing and escalate overdue accounts following the escalation matrix. - Perform cash application of the AR invoices and ensure all the transactions are settled during the period. - Support timely collections by assisting in regular follow-ups with the group entities. - Track key operational metrics, anal...

You will be joining Dhruva Research, India's pioneering multimodal market research firm. The organization, led by accomplished alumni from prestigious educational and professional institutions, aims to establish itself as a leader in the industry. Dhruva Research is dedicated to unraveling decision-making processes and opinions through scientific methods and statistical advancements in data collection. The diverse team is committed to revolutionizing the sector by developing sophisticated prediction systems in domains such as elections, politics, sports, and science. As a Project Manager at Dhruva Research, you will play a pivotal role in shaping the organization's strategy and operations. C...