Observability Engineer

Role Overview: As an Observability Engineer at NTT DATA, you will be responsible for ensuring the reliability, availability, and performance of systems and applications. Your main role will involve building and maintaining the Observability platform, which includes monitoring, logging, and tracing applications. Key Responsibilities: - Enhance system reliability through automation, redundancy, and best practices. - Monitor system performance and health, responding to incidents to minimize downtime. - Conduct root cause analysis of incidents and implement preventive measures. - Collaborate with development teams to design and implement scalable and reliable services. - Optimize performance and resource utilization across various systems and services. - Design, implement, and manage observability platforms such as Splunk, Grafana, AppDynamics, etc. - Develop and maintain dashboards, alerts, and reports to provide visibility into application performance and health. - Utilize Application Performance Management (APM) tools like AppDynamics, Elastic APM, etc. - Collaborate with development, operations, and other Tech teams to define and implement monitoring strategies. - Ensure end-to-end traceability of all transactions and operations within the applications. - Identify and resolve issues proactively to ensure high availability and reliability of services. - Optimize performance monitoring and troubleshooting processes to improve response times and system reliability. - Stay updated with the latest trends and technologies in observability and monitoring tools. - Provide training and guidance to team members on best practices in observability and monitoring. Qualifications Required: - 6+ years of Software Engineering experience, or equivalent demonstrated through work experience or education. - Bachelor's degree in Computer Science, Information Technology, or a related field. - Familiarity with monitoring and observability tools (e.g., Grafana, Splunk, AppDynamics). - Understanding of networking, security best practices, and performance tuning. - Proven experience as an Observability Engineer or similar role. - Strong expertise in Splunk, including creating complex queries, dashboards, and reports. - Experience with AppDynamics or similar application performance monitoring tools. - Proficient in end-to-end traceability and observability best practices. - Familiarity with cloud platforms (AWS, Azure, GCP) and their monitoring tools. - Strong analytical and problem-solving skills. - Excellent communication and teamwork abilities. - Experience working in Python. - Knowledge in writing queries in SQL.,