1208 Networking Protocols Jobs - Page 44

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Security Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring the seamless operation of applications to support business objectives. You will engage in troubleshooting activities, working diligently to maintain system integrity and enhance user experience, while also documenting findings and solutions for future reference. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Security Operations.- Strong understanding of network protocols and security frameworks.- Experience with incident response and threat analysis.- Familiarity with security tools and technologies such as firewalls and intrusion detection systems.- Ability to conduct vulnerability assessments and implement remediation strategies. Additional Information:- The candidate should have minimum 5 years of experience in Network Security Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that all configured services operate smoothly across different platforms. You will be responsible for both remote and onsite support, focusing on hardware and software solutions while adhering to established operating models and processes. Your role will also include troubleshooting at both basic and intermediate levels, ensuring that systems remain operational and efficient. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their technical skills.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network security practices and tools.- Knowledge of server and network hardware configurations. Additional Information:- The candidate should have minimum 7.5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : AAAP (Accenture Advanced Analytics Platform)Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will be responsible for ensuring the smooth operation of enterprise network operations. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and providing support to end-users. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Troubleshoot and resolve technical issues related to enterprise network operations.- Collaborate with cross-functional teams to identify and solve issues within critical business systems.- Provide support to end-users and address their technical concerns.- Proactively monitor network performance and identify areas for improvement.- Document and maintain technical documentation for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations.- Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform).- Strong understanding of network protocols and technologies.- Experience with network troubleshooting tools and techniques.- Knowledge of network security principles and best practices.- Familiarity with cloud computing platforms and services.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 2 years of experience in Enterprise Network Operations.- This position is based at our Coimbatore office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SDN NFV Software Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic to intermediate level troubleshooting tasks. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to address system issues.- Document troubleshooting steps and solutions for future reference.- Assist in the implementation of new technologies.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in SDN NFV Software.- Strong understanding of network protocols and technologies.- Experience in troubleshooting hardware and software issues.- Knowledge of server and network configurations.- Familiarity with virtualization technologies. Additional Information:- The candidate should have a minimum of 2 years of experience in SDN NFV Software.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Wireless Technologies Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different stakeholders to gather requirements and provide timely solutions, contributing to the overall efficiency of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Provide training and guidance to junior team members on troubleshooting techniques. Professional & Technical Skills: - Must To Have Skills: Proficiency in Wireless Technologies Operations.- Strong understanding of network protocols and wireless communication standards.- Experience with troubleshooting and resolving application issues in real-time.- Familiarity with monitoring tools to assess system performance and reliability.- Ability to document processes and create user guides for application support. Additional Information:- The candidate should have minimum 3 years of experience in Wireless Technologies Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cloud Network Operations Good to have skills : Microsoft Azure IaaSMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions for configured services across multiple platforms, and ensuring the smooth operation of hardware and software systems. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve issues effectively, while adhering to established operating models and processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Engage in basic and intermediate level troubleshooting for hardware and software support. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations.- Good To Have Skills: Experience with Microsoft Azure IaaS.- Strong understanding of network protocols and configurations.- Experience with server management and virtualization technologies.- Familiarity with monitoring tools and performance optimization techniques. Additional Information:- The candidate should have minimum 3 years of experience in Cloud Network Operations.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : AAAP (Accenture Advanced Analytics Platform)Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the seamless operation of network infrastructures. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of business operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system maintenance and support.- Provide training and guidance to junior team members on troubleshooting techniques and system functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform).- Strong understanding of network protocols and configurations.- Experience with network monitoring tools and troubleshooting methodologies.- Familiarity with cloud-based infrastructure and services. Additional Information:- The candidate should have minimum 2 years of experience in Network Infrastructures.- This position is based at our Coimbatore office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and analyze system performance, ensuring that all components function seamlessly to support business operations. You will engage in problem-solving activities, utilizing your expertise to enhance system reliability and efficiency, while also documenting findings and solutions for future reference. Your role will be pivotal in maintaining the integrity of business systems and ensuring that they meet organizational needs effectively. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system performance and reliability.- Engage in continuous learning to stay updated with the latest technologies and methodologies in application support. Professional & Technical Skills: - Must To Have Skills: Proficiency in Storage Area Networks (SAN) Architecture and Design.- Strong understanding of network protocols and storage technologies.- Experience with troubleshooting and resolving issues related to storage systems.- Familiarity with performance monitoring tools and techniques.- Ability to collaborate effectively with cross-functional teams to enhance system performance. Additional Information:- The candidate should have minimum 3 years of experience in Storage Area Networks (SAN) Architecture and Design.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SD-WAN Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide ongoing support to clients, addressing their technical issues and concerns.- Troubleshoot system or application problems and identify root causes.- Collaborate with cross-functional teams to resolve complex technical issues.- Document and maintain accurate records of client interactions and issue resolutions.- Stay updated with the latest product knowledge and industry trends.- Proactively identify opportunities for process improvements and system enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SD-WAN Operations.- Strong understanding of network protocols and technologies.- Experience in troubleshooting network connectivity issues.- Knowledge of routing and switching concepts.- Familiarity with network security principles and best practices.- Good To Have Skills: Experience with cloud technologies.- Experience in working with virtualization technologies.- Knowledge of scripting languages such as Python or PowerShell. Additional Information:- The candidate should have a minimum of 3 years of experience in SD-WAN Operations.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of various platforms. You will work both remotely and onsite, collaborating with team members to implement technology at the operating system level across server and network areas. Your role will also include troubleshooting hardware and software issues, ensuring that configured services operate effectively within defined processes and models. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Network Attached Storage (NAS) Administration.- Good To Have Skills: Experience with other storage solutions and technologies.- Strong understanding of network protocols and configurations.- Familiarity with server operating systems and virtualization technologies.- Experience in troubleshooting hardware and software issues effectively. Additional Information:- The candidate should have minimum 2 years of experience in Netapp Network Attached Storage (NAS) Administration.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationCardiology PACS About The Role :-The Cardiology PACS (Picture Archiving and Communication System) Administrator is responsible for managing and supporting the digital imaging systems used in the Cardiology department. This includes the maintenance, integration, and optimization of systems such as CVIS (Cardiovascular Information System), PACS, ECG Management, and imaging modalities. The role ensures continuous availability, performance, and compliance of imaging systems with healthcare standards and regulatory requirements.________________________________________Key Responsibilities:Administer and support Cardiology PACS and CVIS systems (e.g., FUJI Synapse Cardiovascular 6 & 7, GE Muse, Philips-Xper, eCare Manager etc.)Coordinate with Cardiology, Radiology, and IT teams to ensure optimal performance and uptime of imaging systems.Manage storage, retrieval, archival, and transmission of DICOM images and cardiology reports.Monitor system performance, backup schedules, and perform routine maintenance.Troubleshoot issues related to image availability, modality connectivity, and workflow interruptions.Work with vendors to resolve technical issues and participate in system upgrades and patch deployments.Support integration with EMRs (e.g., Epic, Cerner) and ensure HL7/DICOM interfaces function properly.Conduct detailed Root Cause Analysis (RCA) for PACS outages, data inconsistencies, and workflow failures, document findings and drive remediation plans.Maintain documentation of system configuration, standard operating procedures, and change management.Train and support end users (cardiologists, techs, nurses) on system features and workflows.Ensure compliance with HIPAA, hospital policies, and industry regulations regarding data security and patient privacy. Qualifications & Skills: Bachelors degree in health informatics, IT, Biomedical Engineering, or related field (preferred).Minimum 3+ years of experience supporting any PACS/CVIS systems in a hospital or clinical environment.Strong knowledge of DICOM, HL7, IHE standards, and network protocols.Familiarity with radiology workflows, RIS integration, and medical imaging regulatory compliance.Experience with cardiology imaging modalities:ECHO, Cath Lab, ECG, Holter, Stress Test, Nuclear, etc.Proven ability to manage SLAs and perform in depth Root Cause Analysis (RCA).Familiarity with applications like FUJI Synapse Cardiovascular, GE Muse, Philips products, or similar.Good problem-solving, communication, and vendor management skills.Ability to participate in on-call support and respond to critical incidents as needed. Qualification 15 years full time education

Project Role :Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and knowledge sharing with team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Network Attached Storage (NAS) Administration.- Strong understanding of network protocols and storage technologies.- Experience with troubleshooting and resolving technical issues related to storage systems.- Familiarity with incident management and change management processes.- Ability to work collaboratively with cross-functional teams to achieve common goals. Additional Information:- The candidate should have minimum 2 years of experience in Netapp Network Attached Storage (NAS) Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Server Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our systems operate seamlessly. You will leverage your extensive product knowledge to provide effective solutions, all while maintaining a commitment to quality and exceptional communication. Your role will be pivotal in ensuring client satisfaction and the smooth functioning of our world-class systems. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration.- Strong understanding of network protocols and services.- Experience with system monitoring and performance tuning.- Familiarity with backup and recovery solutions.- Ability to troubleshoot hardware and software issues effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Windows Server Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Data Center Networking Technologies Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and skill enhancement to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Center Networking Technologies Operations.- Strong understanding of network protocols and architectures.- Experience with incident management and problem resolution processes.- Familiarity with network monitoring tools and performance analysis.- Ability to collaborate effectively with cross-functional teams and vendors. Additional Information:- The candidate should have minimum 3 years of experience in Data Center Networking Technologies Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and configurations.- Experience with server management and maintenance.- Familiarity with troubleshooting techniques for both hardware and software.- Knowledge of various operating systems and their functionalities. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide clarity and support, while leveraging your deep product knowledge to design effective resolutions for client challenges. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor team performance and provide constructive feedback to ensure continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network monitoring tools and techniques.- Ability to analyze and interpret network performance metrics. Additional Information:- The candidate should have minimum 12 years of experience in Enterprise Network Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that all configured services operate smoothly across different platforms. You will be responsible for both remote and onsite support, focusing on hardware and software solutions while adhering to established operating models and processes. Your role will also include troubleshooting at both basic and intermediate levels, ensuring that systems remain functional and efficient. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a collaborative environment.- Monitor system performance and implement improvements to enhance operational efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network security practices and tools.- Ability to implement and manage network monitoring solutions. Additional Information:- The candidate should have minimum 7.5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Wireless Technologies Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Manage and prioritize support tickets to ensure timely resolution.- Conduct root cause analysis for recurring issues and implement preventive measures.- Develop and maintain technical documentation for troubleshooting and knowledge sharing.- Stay updated with the latest industry trends and technologies to provide effective support. Professional & Technical Skills: - Must To Have Skills: Proficiency in Wireless Technologies Operations.- Strong understanding of network protocols and wireless communication standards.- Experience in troubleshooting and resolving wireless network issues.- Knowledge of network security principles and best practices.- Familiarity with network monitoring tools and performance optimization techniques. Additional Information:- The candidate should have a minimum of 5 years of experience in Wireless Technologies Operations.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

SPM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead team meetings to discuss progress and challenges- Develop strategies to improve system performance- Mentor junior team members for skill development Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration / NetScaler skill- Strong understanding of IT infrastructure and network protocols- Experience in troubleshooting and resolving technical issues- Knowledge of virtualization technologies and cloud computing- Hands-on experience in system monitoring and performance optimization Additional Information:- The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in a dynamic environment where you provide ongoing technical support and maintenance for both production and development systems. Your typical day involves addressing various technical issues, ensuring the smooth operation of software products, and implementing technology solutions across multiple platforms. You will work closely with team members to troubleshoot and resolve hardware and software challenges, contributing to the overall efficiency of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and solutions to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Implementation.- Strong understanding of network protocols and configurations.- Experience with troubleshooting hardware and software issues.- Familiarity with various operating systems and server environments.- Ability to implement and support collaboration tools effectively. Additional Information:- The candidate should have minimum 3 years of experience in Unified Communication and Collaboration Implementation.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRadiology PACS About The Role :-The Radiology PACS (Picture Archiving and Communication System) Administrator is responsible for managing and supporting the digital imaging systems used in the Radiology department. This includes the maintenance, integration, and optimization of systems such as CVIS (Cardiovascular Information System), PACS, ECG Management, and imaging modalities. The role ensures continuous availability, performance, and compliance of imaging systems with healthcare standards and regulatory requirements.________________________________________Key Responsibilities:Administer and support Radiology PACS and CVIS systems (e.g., FUJI Synapse Cardiovascular 6 & 7, GE Muse, Philips-Xper, eCare Manager etc.)Coordinate with Cardiology, Radiology, and IT teams to ensure optimal performance and uptime of imaging systems.Manage storage, retrieval, archival, and transmission of DICOM images and cardiology reports.Monitor system performance, backup schedules, and perform routine maintenance.Troubleshoot issues related to image availability, modality connectivity, and workflow interruptions.Work with vendors to resolve technical issues and participate in system upgrades and patch deployments.Support integration with EMRs (e.g., Epic, Cerner) and ensure HL7/DICOM interfaces function properly.Conduct detailed Root Cause Analysis (RCA) for PACS outages, data inconsistencies, and workflow failures, document findings and drive remediation plans.Maintain documentation of system configuration, standard operating procedures, and change management.Train and support end users (cardiologists, techs, nurses) on system features and workflows.Ensure compliance with HIPAA, hospital policies, and industry regulations regarding data security and patient privacy. Qualifications & Skills: Bachelors degree in health informatics, IT, Biomedical Engineering, or related field (preferred).Minimum 5 years of experience supporting any PACS/CVIS systems in a hospital or clinical environment.Strong knowledge of DICOM, HL7, IHE standards, and network protocols.Familiarity with radiology workflows, RIS integration, and medical imaging regulatory compliance.Experience with cardiology imaging modalities:ECHO, Cath Lab, ECG, Holter, Stress Test, Nuclear, etc.Proven ability to manage SLAs and perform in depth Root Cause Analysis (RCA).Familiarity with applications like FUJI Synapse Cardiovascular, GE Muse, Philips products, or similar.Good problem-solving, communication, and vendor management skills.Ability to participate in on-call support and respond to critical incidents as needed. Qualification 15 years full time education

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationCardiology PACS About The Role :-The Cardiology PACS (Picture Archiving and Communication System) Administrator is responsible for managing and supporting the digital imaging systems used in the Cardiology department. This includes the maintenance, integration, and optimization of systems such as CVIS (Cardiovascular Information System), PACS, ECG Management, and imaging modalities. The role ensures continuous availability, performance, and compliance of imaging systems with healthcare standards and regulatory requirements.________________________________________Key Responsibilities:Administer and support Cardiology PACS and CVIS systems (e.g., FUJI Synapse Cardiovascular 6 & 7, GE Muse, Philips-Xper, eCare Manager etc.)Coordinate with Cardiology, Radiology, and IT teams to ensure optimal performance and uptime of imaging systems.Manage storage, retrieval, archival, and transmission of DICOM images and cardiology reports.Monitor system performance, backup schedules, and perform routine maintenance.Troubleshoot issues related to image availability, modality connectivity, and workflow interruptions.Work with vendors to resolve technical issues and participate in system upgrades and patch deployments.Support integration with EMRs (e.g., Epic, Cerner) and ensure HL7/DICOM interfaces function properly.Conduct detailed Root Cause Analysis (RCA) for PACS outages, data inconsistencies, and workflow failures, document findings and drive remediation plans.Maintain documentation of system configuration, standard operating procedures, and change management.Train and support end users (cardiologists, techs, nurses) on system features and workflows.Ensure compliance with HIPAA, hospital policies, and industry regulations regarding data security and patient privacy. Qualifications & Skills: Bachelors degree in health informatics, IT, Biomedical Engineering, or related field (preferred).Minimum 5 years of experience supporting any PACS/CVIS systems in a hospital or clinical environment.Strong knowledge of DICOM, HL7, IHE standards, and network protocols.Familiarity with radiology workflows, RIS integration, and medical imaging regulatory compliance.Experience with cardiology imaging modalities:ECHO, Cath Lab, ECG, Holter, Stress Test, Nuclear, etc.Proven ability to manage SLAs and perform in depth Root Cause Analysis (RCA).Familiarity with applications like FUJI Synapse Cardiovascular, GE Muse, Philips products, or similar.Good problem-solving, communication, and vendor management skills.Ability to participate in on-call support and respond to critical incidents as needed. Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Security Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on hardware and software support while implementing technology at the operating system level across server and network areas. Your role will also include troubleshooting basic and intermediate level issues, ensuring that systems remain operational and efficient. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Security Operations.- Strong understanding of network protocols and security measures.- Experience with firewall management and intrusion detection systems.- Familiarity with operating system-level support across various platforms.- Ability to troubleshoot and resolve hardware and software issues effectively. Additional Information:- The candidate should have minimum 3 years of experience in Network Security Operations.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Security Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on hardware and software support while implementing technology at the operating system level across server and network areas. Your role will also include troubleshooting basic and intermediate level issues, ensuring that systems remain operational and efficient. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Security Operations.- Strong understanding of network protocols and security measures.- Experience with firewall management and intrusion detection systems.- Familiarity with operating system-level support across various platforms.- Ability to troubleshoot and resolve hardware and software issues effectively. Additional Information:- The candidate should have minimum 3 years of experience in Network Security Operations.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education