Network Engineer

Technical Skills

• Responsible for working with diverse teams across PwC Internal and external clients cross the globe
• Installing, configuring, and supporting Network (Routing and Switching) , and Security infrastructure as OEM Cisco and Palo Alto
• Demonstrates proven thorough knowledge and success in role as L3/L4 Network support with multiple data centers, global operations and WAN connectivity, which includes the following areas:
• Planning, implementing, monitoring and maintaining a data network that consists of routers, switches, firewalls, load balancers, SDWAN, Cloud Infrastructure (AWS, Azure preferred)
• Troubleshoot, diagnose and resolve software, hardware, and other network related problems including high availability systems
• Demonstrates proven extensive knowledge about, and success in roles involving, the setup of high availability Systems
• Proactively monitoring overall network performance and taking action to correct deficiencies.
• Troubleshooting issues across multiple layers including application servers, databases, network/firewall, or end user
• Exposure to Cisco Call Manager and basic operations and maintenance Knowledge
• Defining, evaluating, and implementing any design or configuration changes
• Working with third-party service providers to establish quality and consistent delivery of service to published SLAs
• Providing technical guidance and coordination with onsite / offshore teams
• Expanding personal knowledge of the network & cloud industry, services, and innovations

Preferred Knowledge/Skills

Demonstrates thorough abilities and/or a proven record of success as a team leader including the following areas:

• Fostering team commitment to tasks and influencing key people inside and outside of the group;
• Demonstrating a flexible communication style based on the audience (i.e., eliminating technical jargon when needed or deep diving into technical details with the development team);
• Collaborating with cross-functional teams, building relationships and achieving results without a direct reporting relationship
• Collaborating with Solution, Application and Data Architects to understand and enable our rapidly evolving development infrastructure
• Implementing a monitoring and review process to proactively manage needs and establish uptime, stability and reliable access to apps/platforms
• Establishing all issues are resolved in a timely manner, while maintaining customer satisfaction
• Coordinating the escalation of major technical service issues to the appropriate teams within PwC IT/Cloud
• Supporting provider/3rd party as needed
• Communicating planned infrastructure activities proactively to the stakeholders
• Performing necessary security monitoring, log analysis, and collecting performance metrics for continuous monitoring and improvement
• Leading continual efforts to automate processes and procedures around apps/ platform infrastructure and provide reliable performance
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Preferred Qualifications and experience

Graduate in Science with preference around computer science

6-8 years of experience in Implementing and Managing Enterprise Network

Experience in working with a group of 10+ team members with Pan India locations