Network Engineer L1

Key Responsibilities:

• Troubleshoot and resolve complex network issues escalated from desktop support teams.
  
• Perform configuration, installation, and maintenance of routers, switches, firewalls, and wireless access points.
  
• Monitor network health, bandwidth usage, and uptime using advanced monitoring tools.
  
• Manage WLC, VLANs, and firewall rules for seamless connectivity and security.
  
• Coordinate and support planned and emergency network change implementations.
  
• Collaborate with ISPs and vendors for WAN issues and link configuration.
  
• Maintain accurate network documentation including diagrams, IP addressing, and asset inventory.
  
• Participate in network upgrades, patching, and hardware refresh projects.
  
• Ensure compliance with security policies, standards, and best practices.
  
• Support backup internet connections and redundancy configurations.
  
• Assist in high availability (HA) drills and business continuity testing.
  

Required Skills & Knowledge:

• Strong understanding of TCP/IP, DNS, DHCP, NAT, and routing protocols (OSPF, BGP).
  
• Hands-on experience with

  Cisco routers, switches, firewalls, and WLC controllers

  .
• Proficiency with diagnostic tools like

  Wireshark, NetFlow

  , and similar.
• Ability to create and follow detailed technical documentation.
  
• Strong troubleshooting, problem-solving, and communication skills.
  

Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field (preferred).
  
• Relevant certifications (e.g., CCNA, CCNP, CCIE, or equivalent) will be an added advantage.
  

Perks & Benefits:

• Exposure to cutting-edge networking technologies.
  
• Opportunities for career growth and certifications.
  
• Dynamic work environment with vendor and client interaction.