Posted:2 days ago|
Platform:
On-site
Full Time
- Provide ongoing support to clients, acting as the interface between the client and the system or application.
- Accurately define client issues and interpret and design resolutions based on deep product knowledge.
- Utilize exceptional communication skills to ensure the smooth functioning of world-class systems.
- Collaborate with cross-functional teams to ensure the timely resolution of client issues and the continuous improvement of systems and applications.
- Stay updated with the latest advancements in software/application/cloud tech support, integrating innovative approaches for sustained competitive advantage.
- Must To Have Skills: Proficiency in Neo4j.
- Good To Have Skills: Experience with other graph databases, such as OrientDB or ArangoDB.
- Strong understanding of software/application/cloud tech support.
- Experience with troubleshooting and problem-solving.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a cross-functional team environment.
Mount Talent Consulting
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